LiveCareer-Resume

managing partner resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.

Skills
  • Sales
  • Scheduling
  • Interviewing Expertise
  • Purchasing
  • Market Strategy
  • Food safety expertise
  • Kitchen sanitation master
  • Food Preparation and Safety
  • Order Delivery Practices
  • Cash Handling
  • Tableside Service
  • Upselling techniques
  • Quality control
  • Weighing and measuring skill
  • Temperature maintenance
  • Recipes and menu planning
  • Kitchen equipment operation and maintenance
  • Signature Dish Creation
  • Food Spoilage Prevention
  • Food inventories
  • Menu planning
  • Plating
Work History
Managing Partner, 10/2017 to 05/2020
Bloomin' Brands, Inc.Independence, OH,
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Pitched in to work line during busy periods or in place of sick employees.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Developed and cooked exciting, memorable dishes that brought new customers into establishment and bolstered restaurant revenues
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Greeted and maintained relationships with regular customers.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Waitress, 06/2003 to 06/2017
Hyatt Hotels Corp.Pittsburgh, PA,
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $1000. per shift
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Cleared dishes and glassware quickly following each course.
Banquet Bartender, Banquet Server , 01/1996 to 06/2001
Pony Village LodgeCity, STATE,
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Monitored dietary restrictions and served guests with special needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Arranged linens and table settings according to seating plan and event theme.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Checked ID cards and verified bar guests were of legal age.
Education
GED: , Expected in 03/2000 to Southwestern Oregon Community College - Coos Bay, OR
GPA:
: Customer Service Skills Certificate, Expected in 07/2000 to Southwestern Oregon Community College - Coos Bay, OR
GPA:

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Resume Overview

School Attended

  • Southwestern Oregon Community College
  • Southwestern Oregon Community College

Job Titles Held:

  • Managing Partner
  • Waitress
  • Banquet Bartender, Banquet Server

Degrees

  • GED

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