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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

International Human Resources Manager with over 20 years of progressive experience, including five years at the global, corporate level. Expertise includes developing international human resources departments, rebuilding infrastructure after mergers, analyzing and implementing leadership strategy, change management, recruitment, training and organizational development. Recognized culturally-oriented generalist with a passion for utilizing empathy to link an employee’s affinity to the long-term strategic organizational needs and priorities. Dedicated to providing consistent and quality HR expertise that serves the needs of employees and the organization. Administers all human resources functions to support operations with for small, midsize and large organizations. Excellent ability to address and implement strategic plans for talent acquisition, diversification, people-related, retention and succession planning. Proven success introducing and implementing human resources process improvements, lifestyle benefits scheme for senior and middle-level managers, recruitment program, and staff development initiatives thereby driving corporate goal attainment.

Skills
  • Organizational Change Management
  • Benefits and Compensation Administration
  • Management Training and Development
  • Wage and Salary Analysis/Employee Surveys
  • COBRA and 401-K Administration
  • Problem Solving and Troubleshooting
  • Employee Grievance Proceedings
  • Organizational and Team Development
  • Employee Relations and Retention
  • Coaching and developing managers
  • Developing curriculum for training and trainers (TOT)
  • Contracts Negotiation/Administration
  • HR (Travel & Vac.) (Local/Expat)
Education
Nova Southeastern University Davie, FL Expected in 06/2022 – – Doctor Of Education : Organizational Leadership - GPA :
Nova Southeastern University Davie, FL Expected in 06/2018 – – Master Of Science : Human Resources Management - GPA :
Florida International University Miami, FL Expected in 05/2015 – – Master Of Science : International Real Estate - GPA :
Centenary College Parsippany, NJ, Expected in 05/2003 – – Bachelor Of Arts : Business Administration - GPA :
Work History
Costa Vida - Managing Partner
South Jordan, UT, 02/2014 - Current
  • Responsible for the daily operational management of the business, strategic planning and business development, client engagement and management, leadership, change management, consultant/employee recruitment, on-boarding, business proposal and customer negotiation, performance, management and quality assurance.
  • Manage the activities of talent acquisition while keeping focus on serving employee base, managing labor relations, conducting new employee on-boarding, and implementing employee relations policies and procedures, diversificationinitiatives, gender diversity, workforce planning, training and mobilization for stakeholders in Liberia, Ghana and Ivory Coast
  • Develop and execute comprehensive employee compensation policy to ensure fairness, consistency and competitiveness based on current market trend analysis and business plan projections
  • Carry out periodic review and valuation of salary structures and employee benefits
  • Monitor market practice to maintain a competitive position to recruit and retain talented individuals, while embedding and improving reward and recognition policies that drive and reward high performance
  • Perform HR administration to include development of job descriptions, vacancy posting, conducting recruitment, new-employee on-boarding/orientations and exit interview
  • Issue/renew employment contracts & implement strategy for staff training and development
  • Supervise the annual performance evaluation of employees and use team member initiatives to create Training and Development
  • Establish and maintain department records and reports. Design training courses and programs necessary to meet training needs
  • Brief expatriate consultants upon arrival on general administrative matters relating to visa, alien work permit, residence and re-entry permits (legal status is compiled with), security, statutory reports, etc.
Foot Locker - Sales Associate
Chandler, AZ, 01/2008 - 02/2014

Responsible for developing market strategy to ensure high quality service and client satisfaction in marketing real-estate properties. Hosted frequent marketing fairs exposing properties to a wider range of developers, buyers, sellers and investment companies.

Asahi Kasei America - Senior Accountant
Owensboro, KY, 08/2007 - 01/2008

Responsible for assisting manager with month-end closing reports and all department projects. Reconciled variances in balance sheet accounts and processed general ledger adjustments.

Asahi Kasei America - Senior Accountant
Glenview, IL, 02/2003 - 08/2007

Responsible for maintaining all foreign royalties, service charges, netting payments and foreign manager inter-company accounts.

Accomplishments
  • Exxon Mobil Liberia Limited (EMEPLL) - Oil Exploration Project. Orion Group is a world leader in delivering manpower solution to some of the world’s leading blue-chip organizations worldwide network. Corporate Resource Specialists International (CRSI) a leading Human Resources Management company in Liberia, West Africa.Both CRSI and the Orion Group were contracted to deliver manpower services by collaborating on a mutually exclusive basis in Liberia to bring synergy for manpower recruitment of locals and international candidates forExxon Mobil Liberia Limited (EMEPLL) exploration and production operations in Monrovia, Liberia. I negotiated with these global stakeholders and provided a wide range of Human Resources Management services to meet the needs of this international client.
  • CH2M/Jacobs - mobilized Construction Management staff for a bio-testing facility construction project. Recruited and managed expatriate consultants, and managed general administrative matters relating to visa, alien work permit, residence and re-entry permits (legal status is compiled with), security, statutory reports, etc.
  • Building Markets Project - Trained trainers in Career Services Management for two colleges in Nimba County, Liberia. Developed curriculum as well as presentation for the career services training of trainers (TOT).
Affiliations
  • Member, NSU Business Alumni
  • Member, Society Human Resource Management (SHRM)
  • Member, WEConnect International
  • Member, FIU Business Alumni
  • Member, National Association of Realtors (NAR)
  • Member, Miami Dade Realtors Association (MDRA)

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School Attended

  • Nova Southeastern University
  • Nova Southeastern University
  • Florida International University
  • Centenary College

Job Titles Held:

  • Managing Partner
  • Sales Associate
  • Senior Accountant
  • Senior Accountant

Degrees

  • Doctor Of Education
  • Master Of Science
  • Master Of Science
  • Bachelor Of Arts

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