Managers Assistant resume example with 1+ years of experience
Enthusiastic Assistant Manager offers over [Number] years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Motivated [Job Title] brings more than [Number] years of [Area of expertise] experience. Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations. Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Responsible Program Support Assistant prepared to take next step with new [Industry] team in [Location] or surrounding area. Fluent in [Language] and [Language]. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. Detail-oriented and customer-focused with excellent computer competencies. Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include [Area of expertise] and [Area of expertise]. Reliable and dedicated with [Number] years of experience. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and [Skill]. Considered valuable administrative asset to organization. Friendly [Job Title] with [Number] years of experience in [Area of expertise]. Skilled at presentation design with training in [Software] use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization.
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- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
- Completed inventory audits to identify losses and project demand.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Filed and retrieved records to support business needs and boost team productivity.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
- Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
- Developed lasting relationships with guests that built loyalty and drove hotel revenue.
- Directed all front desk operations with focus on hotel reputation, staff productivity and operational efficiency.
- Responded to guest reviews on TripAdvisor, Booking.com, and other websites typically within 48 hours.
- Provided concierge services for guests as needed.
- Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
- Arranged special accommodations for guests to maintain optimal satisfaction.
- Managed customer complaints and rectified issues to complete satisfaction.
- Created and optimized employee schedules to secure proper coverage for all shifts.
- Supervised front desk operations to ensure that all guests received superior customer service from hotel staff.
- Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Facilitated front desk operations for busy high-volume hotel.
- Hosted office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
- Posted room charges such as food, liquor and telephone calls based on individual customer actions.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
- Managed tasks and responsibilities for front office employees when the team was understaffed.
- Resolved guest complaints promptly and addressed [Type] concerns within [Timeframe].
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Resume Overview
School Attended
- LaGuardia Community College Of The City University Of New York
Job Titles Held:
- Managers Assistant
- Back Office Associate
- Front Desk Manager
Degrees
- GED
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