Driven, innovative, and accomplished leader in business to consumer sales and customer service. Expertise in client relations, merchandising, and logistics dealing with daily business functions. Recognized for ability of getting a wide array of tasks done during any given business day through multitasking and intelligent delegation.
- Helped oversee two Menard's store remodels which included hands on blueprint to reality execution. Worked with senior level management to to meet both deadlines on time.
- Exceeded forecasted sales projections in first two years working in Menard's wallcoverings department. Made yearly payroll obligations while maintaining a functioning department. Passed nearly 88% of annual inventory audits.
- Participated in Menard's managers seminars at corporate headquarters and completed their Preparing for Advancement Course which helps prepare young leaders for success in the future.
Led a team of five subordinates and delegated responsibilities including but not limited to new product merchandising, facilities maintenance, business practice training, sales processes, and inventory control. As an acute listener, I would hear customer challenges daily and help pair them with the best solution to their problem.
Worked the sales floor using the 5-step sales process and helped consumers find a product that practically met their standards. Organized and assembled the product layout for the store. Regularly went beyond normal customer service to make every visit to the store a pleasurable one.
Member of the American Marketing Association.
Participated in inter-mural sports.
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