manager project vendors resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Motivated, personable business professional with college degree and a successful track record of employment. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to working in high stress/ high volume environments. Demonstrated history of production coordination, project management and customer service. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to "get the job done." Thrive in deadline-driven environments. Excellent team building skills. Authorized to work in the US for any employer.

  • Project Management
  • Clinical Supply Planning
  • Decentralized Clinical Trials
  • ERP Systems (Axapta, Dynamics, J.D. Edwards, SAP)
  • Technical Specification Requirements Gathering
  • Quality Management Systems/Learning Management Systems
  • IRT Systems (Bracket, Y-Prime, Endpoint)
  • Microsoft Suite
  • Google Suite
  • Strategic planning
  • Knowledge across various Therapeutic Areas with emphasis on Oncology and Vaccines
Work History
01/2022 to 12/2022 Manager – Project Vendors Andritz | Pell City, AL,
  • Implemented project strategy and translate the agreed upon approach to THREAD customers and partners
  • Served as the primary contact with THREAD vendors and partners to lead communication, project milestones and overall delivery on schedule
  • Participated in project workshops and own workshop deliverables
  • Reviewed prototypes of applications developed by THREAD’s Tech Enablement Team and ensure that vendor integrations and deliverables are appropriately presented
  • Developed initial project plans and effectively execute and manage vendors against those plans
  • Generated and performed trainings for THREAD Tech Enablement Team members, THREAD customers and other THREAD stakeholders on vendor derived contributions to the overall project
  • Lead problem solving and resolution efforts by assisting with issue identification, resolution, documentation, and escalation
  • Organized and participated in internal and external customer meetings with rapid response to all follow up requests and actions to enable project timelines
  • Managed risk (positive and negative) and contingencies proactively with the project risk register
  • Developed project risk tracker and mitigation strategies
  • Lead issue investigation, problem solving and resolution efforts pulling in THREAD SMEs from cross functional teams as needed
  • Managed the scope of work, budget, and change orders for all vendor deliverables
  • Attended conferences on behalf of THREAD to strengthen partnerships
  • Lead discovery and evaluation of potential partnerships
  • Established criteria for each milestone within product roadmap as means to measure developmental progress
  • Directed planning and budgeting efforts in regards to partnership/vendor costs in relation to overall study budget
  • Communicated effectively with team members to deliver updates on project milestones and deadlines
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Used Microsoft Word and other software tools to create documents and other communications
02/2020 to 12/2021 Project Manager Medidata Solutions | City, STATE,
  • Managed projects under several Sponsors/customers with a focus on delivery of the scope on time, within budget and with a high-quality outcome
  • Obtained customer requirements to work with internal engineering teams to develop, QC, and deploy custom report functionality in the EDC
  • Customer ticket management through Zendesk
  • Work internally to escalate customer requests and ensure high satisfaction rates
  • Generate documentation to capture project specifications, requirements, and testing
  • Manage client e-binders with appropriate client and Medidata documentation
  • Provided financial management activities for multiple project budgets
  • Generation and execution of Statements of Work, Change Orders, and Task Orders
  • Managed “scope creep” and work with clients and Financial Services to revise contracts as needed
  • Managed internal team assignments and project resources
  • Acted as an SME for multiple Medidata Products - Rave EDC, CTMS
  • Cloud based system for end-to-end trial management
  • Provided guidance and consulting to clients around the best use of the Medidata Product Suite
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
  • Drove team success through shared vision and recognition of quality performance
  • Maintained clear communication with precise technical writing to document and inform critical processes
05/2017 to 02/2020 Senior Clinical Supply Manager PRA Health Sciences | City, STATE,
  • Managed global clinical drug supply activities to ensure investigation product availability for ongoing clinical trials
  • Managed study label coordination with CMOs
  • Managed the distribution timeline and coordinate global product shipments in collaboration with distribution vendors
  • Collaborated with in-house Procurement Team for sourcing of comparator products and required documentation to ensure products are received, labeled/packaged and distributed for on time study starts and per the manufacturing plan
  • Performed technical Batch Record Review and coordinate QP release
  • Managed supply inventory for global studies
  • Managed site supply by partnering with the Clinical Operations team and address any supply issues ensuring no interruptions to the progress of studies
  • Performed supply and inventory reviews as required per study
  • Performed IRT review of the drug supply section at study start up
  • Liaised with IRT vendor to build system in alignment with the Clinical Trial Protocol
  • Performed UAT testing for IRT builds
  • Ensured that IRT system is built according to specifications
  • Reviewed and approved IRT specifications after UAT is complete
  • Performed evaluations of IRT settings to ensure accurate drug supply distribution for the study
  • Utilize IRT system for daily study support activities
  • Communicated IRT functionality to internal teams
  • Troubleshot IRT issues; escalate to IRT vendor as appropriate
  • Managed the demand forecasting as part of the planning cycle and lead communication with CMO
  • Reviewed updates received from Clinical Operations and translate into demand forecasting
  • Managed active enrollment data for ongoing studies per IRT and update demand forecasts
  • Adjusted supply plans for ongoing studies per defined guidelines
  • Lead the management and supply requirements discussion with assigned CMO
  • Reviewed SOPs and guidance documents and provide feedback to support revisions
  • Solicited, reviewed, and managed CMO quotations and work orders / initiate purchase orders for work to be completed / review and approve vendor invoices
  • Represented Clinical Supply at Clinical Study Team meetings.
  • Forecasted requirements and set reorder points to maintain optimal levels.
01/2013 to 01/2017 Senior Project Manager, Clinical Catalent Pharma Solutions | City, STATE,
  • Provided overall leadership and responsibility for clinical packaging projects as well as storage and distribution only clients
  • Managed a wide range of projects for Phase I through Phase IV clinical trials that may be complex, may reside within multiple business lines, or across multiple Catalent sites
  • Managed a team consisting of 2 Project Managers and 2 Project Coordinators
  • Served as point of escalation for project concerns and/or issues
  • Worked with team to build skills and best practices
  • Comprehensive experience with studies for Oncology, Biologics, Hormones, and Infectious Diseases
  • Coordinated with Sales, Operations, Client Services, Environmental Health and Safety and Quality Assurance groups to meet client deliverables and expectations
  • Acted as primary contact and client advocate between Catalent and client
  • Established full project plans, including timeline, critical path assessment, risk assessment, contingency planning, mitigation planning, communication planning, contact listing, and confirm scope capture during planning phase of a project
  • Lead client kick off meetings, project close out meetings and facilitate project meetings throughout the execution phase of projects
  • Conducted full project review to ensure that all project deliverables have been met and all financial aspects have been completed
  • Obtained budget information from Client/Sponsor and work within their budget scope
  • Tracked budget spend and ensure that budget expectations are met
  • Implemented new Project Management Tool that assisted with scheduling and capturing project details and timelines
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities
Expected in 05/2007 to to B.A. | Communications Temple University, Philadelphia, PA GPA:

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • Manager – Project Vendors
  • Project Manager
  • Senior Clinical Supply Manager
  • Senior Project Manager, Clinical


  • B.A.

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