I am a successful logistics professional with a proven track record of increasing productivity and profitability. My
dedication to team building and employee recognition, along with the financial acumen to drive profitability, have
allowed me to develop multiple businesses.
Experience with P&L Statements, Budgets, and Financial Analysis
Technologically advanced with skills in MS Office(Word, Excel, PowerPoint), AS400, Highjump. 100 WPM Typist.
Leadership focusing on team building, recognition, and career development.
Professional experience in transportation, logistics, final mile, grocery and food services, store delivery, warehousing, and distribution.
Education and Training
MBA: MANAGEMENTAugust 2012ROOSEVELT UNIVERSITY
Bachelor of Science: Applied and Computational MathematicsJune 2009DEPAUL UNIVERSITY
Manager of Operations - Last Mile Delivery08/2017 to CurrentWALMART
Lead implementation of delivery program change from dedicated to crowdsource
Manage carrier performance and relationships nationwide
Saved $100,000 annually by addressing detention in Denver market
Assistant General Manager04/2016 to 04/2017CONN'S HOMEPLUS
Lead a team of 140 employees including Managers, Supervisors, Leads, CSR, EO, and GWA.
Worked directly with multiple 3PL agents to improve transportation and delivery operations increasing
customer satisfaction from 89% to 96%.
Reduced turnover from over 180% down to 40% in 6 months.
Tripled team productivity and throughput cutting cost per unit in half.
Lead WMS system transition from AS400 to Highjump.
Increased inventory accuracy from 94.7% to 99.6% in 10 months.
Operations Manager08/2009 to 04/2016J.B. HUNT TRANSPORT
Managed and developed 15 supervisors for growth in current positions and future promotions.
Drove 50% increases in profitability across multiple business units.
Designed recognition programs to drive employee morale, productivity, and customer satisfaction.
Communicated across all levels of client management via email, conference calls, presentations, and in-person
Lead multiple business expansions from 20% to 200% growth in revenue.
Designed KPI reporting for clients in MS Excel to help identify key metrics in order to analyze inefficiencies.
Lead teams of 5 to 150 employees.
Managed multiple business units across 3 states simultaneously.