Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Seasoned clinical manager with demonstrated track record of successfully working with diverse staff and providing high quality administrative and clinical supervision. 
Skill Highlights
  • Exceptional problem solver
  • In-depth knowledge of Jefferson Center operations and services.
  • A passion for Navigation and detailed expertise of the program's mission, vision and operational guidelines.
  • Quality management
  • Licensed Clinical Social Worker & Certified Addictions Counselor
  • Ability to work Center-wide to implement new ideas, processes and programs.
Business Skills Seminar completed 2012 
Speakers Bureau presenter since 2010
Golden Light Bulb Award for best practices in the clinical arena received by the Navigation Program, 2010 
Leadership Academy Graduate, 2009
Mental Health First Aid Trainer since 2009 - Trainer of the Month March, 2013
John Eachon Sterling Service Award recipient, 2008
Skunk Bucks Initiative proposal submitted 2012
DU GSSW Field Instructor of the Year nominee, 2011
FBH Recovery Champion Award nominee, 2008
Professional Experience
01/2012 to Current
Manager of Navigation Services Jefferson Center For Mental Health Denver, CO,
Provide clinical, staff and operational supervision to the Navigation Programs including the Benefits, Navigation, Navigation Network & Centralized Scheduling Teams.
Developed appropriate policies for the identification of medically-related social and emotional needs of clients.
07/2010 to 01/2012
Lead Navigator Clinician Jefferson Center For Mental Health City, STATE,
Assisted the Program Director with administrative functions including supervision, scheduling, and facilitating communication within and outside of the team.
Developed Navigation internship program and supervise BA and MA level interns.      
Created and administered team-specific trainings including Motivational Interviewing and phone coverage.  
Facilitated CDOI supervision group for the Navigation Network clinicians. ·   Assisted with the development of Navigation Network & Depression Care Management.
10/2006 to 07/2010
Navigation Clinician Jefferson Center For Mental Health City, STATE,
Provided direct clinical services to mental health center clients and staff – Connecting them with resources, benefits, problem solving, and education.   Facilitated the Family Education Series: Drugs, Alcohol & Mental Health.         Member of the Integrated Dual Disorder Treatment Team.
Education and Training
Expected in 2006
Master of Arts: Social Service Administration
University of Chicago - Chicago, IL
Second Year Field Placement - Therapist at Advocate Illinois Masonic Hospital, Behavioral Health Services
First Year Field Placement - Case Manager at Children’s Home and Aid Society of Illinois, Encuentro/Bridges Program
Expected in 2002
Bachelor of Arts: Psychology
Northwestern University - Evanston, IL
Minor in Art History

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School Attended

  • University of Chicago
  • Northwestern University

Job Titles Held:

  • Manager of Navigation Services
  • Lead Navigator Clinician
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  • Master of Arts
  • Bachelor of Arts

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