Results-focused nursing and case management professional with strength in leadership. Proactive leader with strengths in communication and collaboration with team members and inter-disciplinary members. Proficient in leveraging effective, patient/family focused discharge plans while remaining financially responsible. Community resource knowledge and established effective professional working relationships to promote postive patient outcomes post-discharge.
Skills
Organizational Skills
Relationship Building
Team Management
Reliable & Trustworthy
Good Work Ethic
People Skills
Supervision & Leadership
Team Building
Friendly, Positive Attitude
Critical Thinking
Problem Resolution
Education and Training
University of ArizonaTucson, AZExpected in 05/2015 ā āMaster of Science:MSN in Clinical Systems Leadership - GPA:
Academic Excellence Award
Immaculata UniversityImmaculata, PAExpected in 05/2008 ā āBachelor of Science:Nursing - GPA:
Graduated Magna Cum Laude
Wagoner Nursing Medal which is awarded anually to a graduate in the nursing program who has demonstrated outstanding service to the community and the nursing profession
Pennsylvania College of Health SciencesLancaster, PAExpected in 05/2003 ā āRN Diploma : - GPA:
Experience
Hca - Manager of Case Management Lexington, MO, 02/2017 - Current
Collaborated with multidisciplinary team to establish record of comprehensive patient care plans.
Streamlined discharge planning to create efficient, patient-centered care strategies.
Coordinated aspects of patient care by cultivating, overseeing and managing team of 40
Provides clinical oversight to the case management staff. Responsible for overseeing the daily operations of the team and coordination of department needs.
Completes
time cards and benefit records; interviews, hiring, training, coaching and mentoring in coordinating case management activities across the continuum.
Assists clinical teams with ongoing processes and special projects utilizing Lean Methodology
Promotes individual and department development and assists staff in maintaining educational requirements. Supervises all clinical activities related to patient care, establishing standards of care and documentation of such
Provides clinical guidance and assesses employee competency and maintains ongoing record of staffsā performance and documentation including solicitation of input from others and completes department performance review processes.
Assists the Director with department budget needs. Maintains procedures and data quality monitoring plans and prepares reports.
Monitors data quality and productivity. Works with the Director to set quality and productivity standards, reports, and takes corrective action where appropriate.
Participates in the building of systems and processes to most effectively manage healthcare consumer needs (information systems, marketing, quality, and utilization management)
Collects objective data with regard to the clinical performance, behavior and self-development of each staff member.
Penn Medicine Lancaster General Hospital - Nurse Case Manager Unit Based and PCP Based Models City, STATE, 05/2008 - 02/2017
Collaborated with physical and occupational therapists and physicians to develop exercise plans tailored to patient's specific needs.
Actively facilitated family, patient and inter-disciplinary meetings for discharge planning processes.
Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
Collaborated with physicians during medical rounds, updated treatment plans and provided plan of care to patients and families.
Determined and coordinated appropriate level of care to meet individual patient needs.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Penn Medicine Lancaster General Hospital - RN Staff Nurse Neuroscience Trauma-Step Down Unit City, STATE, 09/2003 - 05/2008
Read physician orders and administered therapies, treatments and medications.
Explained treatment procedures, medication side effects, special diets and physician instructions to patients.
Reviewed physician orders and participated in medication management to optimize patient safety.
Maintained reports to provide oncoming shift with full patient status.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
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School Attended
University of Arizona
Immaculata University
Pennsylvania College of Health Sciences
Job Titles Held:
Manager of Case Management
Nurse Case Manager Unit Based and PCP Based Models
