Accomplished, ambitious and dedicated manager with demonstrated success in providing excellent financial skills and consulting expertise in patient care services. Highly qualified with outstanding verbal/written communication and the leadership skills to effectively resolve problems while promoting a positive work environment. Track record of achievement in improving employee relations and motivating others to ensure streamlined hospital operations with increased efficiency. Expertise in recovering money in lost revenue for Kettering Health Network due to inconsistency of staff charging by patient care services. Has the ability to build strong relationships with all stakeholders and to turn proposals into reality. Especially successful in management roles that demand rigor, a high level of drive, dedication and a focus on delivering business outcomes while maintain the focus on Women's health care services.
Versatile operations professional trained in the Dayton Ohio area who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of [Skill set] and an unsurpassed worth ethic.
Identified and acquired a 30% increase in high-value new clients for the company.
Increased collections, (AR) by the second year by spearheading development of point of collections. Recovered $275,000.00 by collecting past dues accounts at routine office visits.
Boosted customer satisfaction ratings to 4.75/5.
Cut inventory by half on medical supplies by not stocking large volume of supplies.
Daily operations for Kettering Reproductive Medicine Payroll, Revenue operations and management for specialty practice, decisional making, Quality management to exceed customer needs and expectations, Innovations, Empowering employees, trust and integrity, competence, loyalty and consistency of leadership. COllections of past due revenue.
Oversaw the development and launch of a Reproductive Video for patient education.
patient care, using the nursing process. Outcomes based on best nursing practice.
Coursework in Business, Management and Communications
Managerial Statistics and Management Communication courseworkPrinciples of Financial Accounting coursework
Operations and Quality Management coursework
Academic, accounting, accounts receivable, Go-live, auditing, billing, business process, C, charts, Delivery, documentation, financial, financial reporting, human resource, instruction, leadership, legal, managing, nursing, Payroll, personnel, policies, quality,
Quality management,EPIC patient electronic records.
Clinical Instructor for nursing students in the clinical area
Advanced Cardiac Life Support, 2001-Present Neonatal Resuscitation Certification, 1987- Present Member of Nurse Council for Southview Hospital in Mother Baby Unit, 2004-2006 Member of Crisis Staffing Committee at Southview Hospital for Safe Patient Care and Acuity, 2008 Hospital Ambassador for opening of the Benjamin and Miriam Schuster Heart Hospital, 2010 Member of Excellence for Life Patient Care Service
AWHONN (Association of Women's Health, Obstetric and Neonatal) member
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