Dynamic accounting professional with extensive knowledge of accounting principles. Adept with AP, AR and multiple account reconciliation. Strong work ethic coupled with dynamic team collaboration skills.
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•Provided leadership, vision, and guidance to trainers designing the IDM new hire training courses, which resulted in a three-month reduction in the associate IDM learning curve.
•Led and guided the development of the IDM Learning Management System (LMS) by collaborating with THD's Learning Development team.
•Instrumental in guiding the development of the train the trainer program for our internal IDM users resulting is increased user satisfaction and increased collaboration between IDM and our partners.
•Implemented On-Demand Webinar program for Supplier training; provided design guidance to associate in charge of creating webinars; program gave 27 days back to associates who conducted live Supplier webinars.
•Revamped and implemented new process for item data collections for legal collections, resulting in Supplier satisfaction and increased collection rate by 5%; from 95% to 100%. Using same process, team was able to increase CEX Refresh collection rate by 35%; from 60% to 95%.
•Provided guidance to Zendesk Administrator who maintains over 450 agents
•Served 5 direct reports, setting clear and measurable goals, and action plans. Assist team members in developing their strengths as well as focusing on areas of opportunities.
•Developed monthly financials for specialty services and departmental profit & loss statements resulting in improved profit margins for both companies.
•Managed timely AP processing of $6 million annual invoices and AR processing and collections of $5 million annual optical shop revenue.
•Analyzed accounts payables and vendor contracts, implemented procedures and negotiated with vendors resulting in $450K reduction in cost.
•Managed daily and long-term cash flow and Treasury relationship for both companies, including all banking relationships and Line of Credit management.
•Managed payroll processing for over 300 employees including timesheets, payroll reports, and prepared payroll for 17 physicians.
•Plan Administrator for $7M 401(k) plan: responsible for funding, processing loans and auditing for plan compliance.
•Administered annual reviews to direct reports, setting clear and measurable goals, action plans, and follow-up procedures.
•Prepared monthly financial reports for the Board of Directors.
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