manager family services resume example with 13+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Summary
- Gallup ranked leader in the 94th percentile of employee engagement in industry
- Enterprise innovator in Social Determinants of Health care integration
Skills
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Experience
Manager-Family Services, 04/2022 to Current
Alchemy Systems – Freeport, TX,
Alchemy Systems – Freeport, TX,
- Managed Maternal Child Health Title V program operations and provided strategic leadership for staff.
- Designed organizational development, embodying mission and core values.
- Secured grants, funds, and other resources to successfully manage programs.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Assisted executive staff by providing extensive support for healthcare programs.
- Generated short- and long-term strategic direction for program priorities to meet organizational objectives and metrics.
Program Administrator, 07/2019 to 03/2022
Children's Wisconsin – City, STATE,
Children's Wisconsin – City, STATE,
- Established strategy for program using evaluation outcomes and research to set goals and direction.
- Partnered with internal and external teams to maximize resources and program effectiveness.
- Led high-performing program team by developing and implementing recruitment, training and retention strategies.
- Liaised between organizations, partners, stakeholder and members to promote and improve services and communication.
- Generated short- and long-term strategic direction for program priorities to meet organizational objectives and metrics.
Manager-Children's Services, 12/2017 to 07/2019
Curative Care – City, STATE,
Curative Care – City, STATE,
- Manage all aspects of a Medicaid-based pediatric case management contract for Milwaukee County Disabilities Service Division.
- Responsible to report contract outcomes and budget planning to senior executive team and County stakeholders.
Supervisor-Child Well-being, 06/2009 to 11/2017
Children's Wisconsin – City, STATE,
Children's Wisconsin – City, STATE,
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assigned, administered and monitored social work cases for individuals and families.
Education and Training
Master of Social Work: Family and Child Welfare, Expected in 08/2012 University of Wisconsin - Milwaukee - Milwaukee, WI
Bachelor of Social Work: , Expected in University of Wisconsin - Milwaukee - Milwaukee, WI
Community Leadership
Milwaukee Public Schools tutor, Community Advocates:
Milwaukee Women’s Center, Ronald McDonald House Charities, Guest Lecturer Public Health
Certifications and Training
- License-Advanced Practice Social Worker
- Training: Diversity Equity & Inclusion, National Maternal Child Health Workforce Development Center
- Training: Trauma Informed Care, Santuary Model
- Certificate-Critical Incident Stress Management (CISM), Individual & Group intervention
- Certificate: Certified Resource Specialist
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Resume Overview
School Attended
- University of Wisconsin - Milwaukee
- University of Wisconsin - Milwaukee
Job Titles Held:
- Manager-Family Services
- Program Administrator
- Manager-Children's Services
- Supervisor-Child Well-being
Degrees
- Master of Social Work
- Bachelor of Social Work
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