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manager employee engagement resume example with 16 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Experienced leader with 7 years experience in corporate global employee engagement spanning multiple countries in North America and Europe. I am passionate about recognizing and rewarding employees for achieving objective based success and using creativity and innovation to be a leader at the forefront of the growing trend of employee engagement.
Skills
  • Exceptional global culture leadership
  • Effective people leader
  • Skilled corporate communicator

  • Experienced working alongside executives
  • Dynamic employee relations
  • Mutually beneficial client partnerships

Work History
04/2015 to Current Manager, Employee Engagement Comcast | Williamsport, PA,

Manage a global team responsible for a home-grown employee engagement and quality assurance program, Partners In Excellence

Initiated and partnered with an industry leading employee engagement software organization and lead implementation and launch of software to ARI

Partner with the executive leadership team, Human Resources and Marketing to successfully communicate and engage employees in the strategy of the organization and corporate communications

Consult for parent company, Holman Automotive Group, to improve enterprise employee engagement efforts, including being a member of the Holman Corporate Culture Committee
06/2012 to 04/2015 Assistant Manager, Employee Engagement ARI, Automotive Rentals, Inc. | City, STATE,

Managed a North American team responsible for execution of employee engagement and quality assurance program

Responsible for the launch and oversight of program in global acquisitions

Liaison to executive leadership for corporate communication efforts, direction of program and conduit of communication for employee base
10/2011 to 06/2012 Supervisor, Employee Engagement ARI, Automotive Rentals, Inc. | City, STATE,

Responsible for success of program objectives including employee recognition programs, corporate and departmental quality assurance goals and communication efforts

Developed and managed ARI's Community Program, including employee community efforts and initiatives​
11/2008 to 11/2011 Administrator, Employee Engagement ARI, Automotive Rentals, Inc. | City, STATE, Responsible for the day-to-day administration of recognition programs, coordination and communication of company goals and achievements
03/2008 to 11/2008 Client Support Services Representative ARI, Automotive Rentals, Inc. | City, STATE, Account management working directly with client fleet administrators to manage their fleets of cars and light duty vehicles
04/2005 to 02/2008 Management Trainee & Subrogation Coordinator Enterprise Rent-a-Car | City, STATE,

Began career at Enterprise in the management trainee program working at a branch renting cars to retail clients

Promoted to a Subrogation Coordinator working out of the regional corporate office

Managed vehicle damage claims by customers and worked to reimburse Enterprise for incurred damages
Education
Expected in 2005 to to Bachelor of Arts | English Rowan University, Glassboro, NJ GPA:
Accomplishments

Played a critical role in the application process and responsible for the key program that earned ARI a spot on the Fortune 100 Great Places to Work list for three consecutive years 2013-2015

Successfully delivered a dynamic presentation on Creating a Great Culture in a Global Environment at the 2015 Great Places to Work conference

Received executive appointment to the internal, inaugural Advancing Leader learning curriculum, 2014-2015

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Resume Overview

School Attended

  • Rowan University

Job Titles Held:

  • Manager, Employee Engagement
  • Assistant Manager, Employee Engagement
  • Supervisor, Employee Engagement
  • Administrator, Employee Engagement
  • Client Support Services Representative
  • Management Trainee & Subrogation Coordinator

Degrees

  • Bachelor of Arts

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