A tenacious and collaborative leader that strategically transforms and operates a successful Community Reinvestment Act and Fair Lending program by improving communication and reporting; developing a Community Empowerment Framework; and building strong dedicated teams with measurable performances and stakeholder satisfaction.
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As the CRA Program Manager, I am responsible for administering all aspect of CRA compliance by identifying and managing CRA Risk, as directed by the Chief Credit Officer and CRA Officer.
Reporting to the Corporate Responsibility Executive, I was responsible for providing operational focused relationship building by broadening the understanding of CRA and Fair Lending to the business lines by leveling partnerships with nonprofits and the OCC to maximize impact within the LMI community.
Achievements
Served as the Subject Matter Expert and resource for the quality assurance function of the retail bank. In this position, I worked with for the line of business (regional/district/ market presidents; regional loan managers, loan officers, and loan operations) for CRA and HMDA compliance; CRA community Development identification; regulation B and ECOA; and flood (SFHA) reporting.
Achievements
Cultivated and bridged relationships between nonprofits and the private sector for capital attainment and volunteerism, respectfully. My duty was to establish strong and nurturing relationships with nonprofits by maximizing support and awareness of Centerplate through civic, government, professional organizations.
The FINRA approved financial literacy designation develops the psychological and behavioral components of personal finance and psychology utilizing research-based educational standards.
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