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manager cardiac electrophysiology center resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Engaged, enthusiastic, seasoned, and performance oriented nurse leader offering immeasurable successes in healthcare administration, patient care, and compliance facilitation. Dedicated to providing the best patient care possible utilizing authentic, participative leadership skills in a proactive and collaborative manner. Recognized as a natural-born leader, and hands-on manager, proficient in healthcare trends, and new and emerging technologies. Knowledgeable of essential skills pertinent to achieving the key goals of cost containment, effective service, and high-quality health care. Proven effectiveness in a fiercely competitive, challenging, dynamic and team-oriented environment while juggling multiple priorities. Committed to quality, excellence, and success, with a high reliability approach and work ethic.

Experience
Clinical Quality Improvement Specialist, 04/2023 - Current
Staten Island University Hospital/Northwell City, STATE,
  • Uses statistical techniques to measure, analyze and report on clinical processes.
  • Tracks quality improvement activities to assess trends and report findings to senior leaders.
  • Designed data collection tools and taught members how to best use tools to optimize clinical processes.
  • Conducts RCA, Deep dives and FMEA
  • Participates in Morbidity and Morality reviews
  • Preps for and participated in Regulatory reviews
  • Created Regulatory reference tool for staff
  • Authors Quality newsletters for staff education
  • Collaborative Care Council hospital lead
  • TeamStepps educator/facilitator
  • Performance improvement activities
  • Identifies patient safety issues with corrective action/mitigation planning
  • Collaborates with nursing and other departments to achieve facility goals
Manager, Cardiac Electrophysiology Center, 02/2022 - 04/2023
Staten Island University Hospital / Northwell City, STATE,
  • Managed Cardiac CTA area of DIagnostic Cardiology, and covered Cardiac Cath Lab regularly, in addition to EP responsibilities
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to team members to fit skill level and maximize team performance.
  • Created a successful RT / RN care model by organizing and planning cross training activities and competency development.
  • Supervised staff performing daily activities.
  • Strategic scheduling practices to meet needs of the department.
  • Present and track performance improvement activities within department.
  • Promoted positive culture and engagement, effective change agent.
  • Effective problem solver.
  • Coordinated daily procedure schedule.
  • Creation of tools to support data collection for performance improvement and improve lab efficiency.
  • Participates in department strategic planning activities to increase volume, introduce new procedures, facilitate research and improve outcomes.
  • Successfully reduced mandatory overtime 56% in 2022
Assistant Nurse Manager of Critical Care , 01/2010 - 02/2022
Staten Island University Hospital / Northwell City, STATE,
  • Trained and mentored RNs on best practices, hospital policies and standards of care.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Facilitated patient flow during emergency situations, directing upgrades, downgrades, admissions and transfers.
  • Worked with leadership and staff to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Supervised staff , comprised of both ancillary and nurses, scheduling shifts, delegating assignments and monitoring quality of care.
  • Established and maintained positive relationships with senior leadership, physicians, hospital staff, patients and families.
  • Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
  • Conferred with physicians during rounds, advised each on condition of patients, and coordinated necessary diagnostic assessments to accomplish patient care goals.
  • Pursued opportunities, and leveraged expertise to optimize patient care, improve outcomes and optimize performance of nursing team members.
  • Participated on interdisciplinary committees for department and strategic planning initiatives.
  • Member of code and rapid response team
  • Financial activities including payroll, capital as well as operational budget.
  • Created action plans for staff development and performance improvement.
  • Applied clinical judgment and comprehensive knowledge of facility policies to assist nurses and physicians with patient care decisions.
  • Maintained awareness of advances in modern healthcare technology including computerized diagnostic and assessment equipment, and life support machinery.
Staff Nurse ICU, CCU, ER, IR, Critical Care Float, 06/1996 - 01/2010
American Access Care City, STATE,
  • Performed nursing care following prescribed rules, policies, protocol and procedures.
  • Developed and maintained professional relationship with members of health care team, patient and patient's family.
  • Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Functioned as charge nurse and assumed patient care in absence of nurses ending or arriving for shifts.
  • Cared for critically ill patients with high-risk, life-threatening health problems to improve clinical outcomes.
  • Triaged incoming patients and communicated with doctors to encourage timely attention to urgent situations.
  • Collaborated with procedural physicians to determine and administer safe and effective doses of pain reduction medications while safely monitoring patients pre-op, intra-op and post-op.
  • Monitored complex critically ill patients on life support such as mechanical ventilation, vasoactive drips, continuous sedation, blood products, paralytic agents and titrating to desired therapeutic effects.
Interventional Radiology Procedure Nurse, 11/2007 - 10/2009
Company Name City, State,
  • Completed pre and post operative assessments, patient teaching, suture removal and dressing applications.
  • Monitored patients during procedures, administered conscious sedation medication, observed response, intervened for adverse events and emergencies.
  • Assisted physician during procedures.
Education and Training
Master of Science: Nursing Administration, Expected in 05/2022
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SUNY Empire State College - ,
GPA:
Status -
Bachelor of Science: Nursing , Expected in 08/2014
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SUNY Empire State College - ,
GPA:
Status -
Associate of Applied Science: Nursing , Expected in 06/1994
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CUNY College of Staten Island - ,
GPA:
Status -
Accomplishments
  • Project planning development, and evaluation skills with positive results.
  • Effective Super User in multiple EMR rollouts.
  • Participated in ABCDE bundle PDSA project.
  • Designated stroke unit development, and PI tool development
  • APACHE and EICU roll out and process development.
  • Device-related infection prevention successes, including 5 years CLABSI free.
  • Patient experience improvement successes.
  • Exceptional Employee engagement scores achieving top tier.
  • Highly skilled in-unit technology.
  • Maintenance of specialty certification.
  • Practical problem-solving skills, ability to adapt to changes in the healthcare landscape.
  • Highly successful COVID response unit
Certifications

AACN - CCRN Certification since 2010 - current CCRN-K

ANCC - MED SURG Certification 1997-2016

ACLS/BCLS

PORT access

RN license NY 463763-1 exp 2/29/24

RN license NJ 26NR22541000 exp 5/31/23

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Activities and Honors

Sigma Theta Tau International Nursing Honor Society - Tau Kappa At-Large Chapter -Inductee June 2021

Baccalaureate Nursing Leadership Preceptor since 2016

Peer Reviewer for nursing journal LWW 2001 - 2005

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Resume Overview

School Attended

  • SUNY Empire State College
  • SUNY Empire State College
  • CUNY College of Staten Island

Job Titles Held:

  • Clinical Quality Improvement Specialist
  • Manager, Cardiac Electrophysiology Center
  • Assistant Nurse Manager of Critical Care
  • Staff Nurse ICU, CCU, ER, IR, Critical Care Float
  • Interventional Radiology Procedure Nurse

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Applied Science

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