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Experienced and self motivated catalog manager with over 18 years of valuable, diversified industry experience with eCommerce technologies to include Ariba, SAP and Jaggaer. Results oriented with a proven track record of success implementing global content strategies designed to drive spend and transactions through approved catalog processes. Recipient of multiple awards for Procurement process improvement initiatives.
- Ariba (Guided Buying, Buyer)
- SAP
- Jaggaer (SciQuest)
- Catalog Management (PunchOut, CIF, cXML)
- Procure to Pay
- Procurement
- Content
- ERP
- Issue resolution
- Self Motivated
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- Goal oriented
- Process Improvement
- Team player
- Effective communication skills
- Integration
- Project Delivery
- Strategy
- Customer satisfaction
- Data analysis
- EProcurement
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08/2009 to Current Manager, Buy Goods & Services GlaxoSmithKline Pharmaceuticals – City, STATE,
Improved the working relationship between the customer and supplier to automatically provide a passage to sourced products, suppliers and the ordering process on a global basis (Ariba/SAP)
- Managed global rollout of Ariba and the enablement of 600+ B2B catalogs in 18 months on the Ariba platform for over 20,000 requisitioners in 60+ global markets including North America, Europe, LATAM and APAC with $9.3 billion annual spend.
- Developed and executed content strategies for 40+ global markets based on transaction and spend analysis which led to 50%+ transactions; $4.6 billion spend through catalogs across a range of categories at multiple sites.
- Chaired weekly meetings with Ariba, Jaggaer, GSK management and suppliers to identify opportunities for improvement, establish milestones and tailor catalog projects to individual markets.
- Interfaced with stakeholders/customers to seek input to ensure needs were met as well as improved the quality of procurement services and processes.
- Worked successfully with team members to deliver project requirements, develop solutions to meet scheduled deadlines, accomplish goals and address issues related to our product and services.
- Applied strong leadership and problem solving skills to enforce procedures and maintain team efficiency to meet demands resulting in strategic resolutions.
- Devised communication strategies to optimize reach and engagement with stakeholders and customers regarding availability of catalog content.
- Managed outsourced personnel on daily catalog activities to include catalog data loads, supplier enablement and issue resolution.
04/2004 to 08/2009 Procurement Content Manager GlaxoSmithKline Pharmaceuticals – City, STATE,
Owner of all content used by Category Managers to drive sourcing initiatives.
- Facilitated the analysis of category spend, leveraging the eProcurement system by analyzing spend and transaction data and collaborating with category managers to improve performance metrics.
- Responsible for a 15% increase in catalog transactions from 35% in 2005 to 50% in 2009 by utilizing transaction data analysis and strategic catalog implementations.
- Led catalog content implementation strategy for China, resulting in 38 hosted catalogs within a 12 month period.
- Integrated Pcards within the Ariba system resulting in 12 implementations, 52,000+ PO transactions and $13.5 million in Pcard spend by the end of 2009.
- Updated and maintained commodity code files in Ariba, moving 400+ commodity codes from GSK8 to GSK6 codes while mapping to applicable GL accounts.
- Partnered with vendor business and technical contacts as well as internal technical and business liaisons to implement Ariba Supplier Network status updates within GSK’s Ariba system resulting in 9 cXML suppliers providing PO updates back into Ariba within a 12 month period.
- Supported the implementation of the Consumer Healthcare division into Ariba to include setup of 85 catalog suppliers and the linking to GSK’s Application Installation Tool for software.
01/2002 to 04/2004 Catalog Manager (Procurement) GlaxoSmithKline Pharmaceuticals – City, STATE,
Performed all eProcurement supplier integration and catalog management activities for GSK’s Ariba implementation.
- Responsible as the catalog lead for the implementation of Ariba in both the US and UK.
- Completed Ariba catalog implementation within 8 month period meeting established timelines for go live date.
- Established a supplier adoption process to ascertain list of suppliers to be on-boarded in initial stage of Ariba implementation.
- Conducted supplier forums with 70-80 suppliers to kick off supplier on-boarding process.
- On boarded 29 catalogs into Ariba realizing a 51% increase over implementation target.
- Coordinated all catalog activities including catalog configuration, loading, validation, approvals and publication.
- Ensured supplier catalog configuration and ad-hoc supplier additions met technological design and contract standards.
- Maintained commodity code table structure and catalog hierarchy containing 400+ commodity codes.
- Educated Sourcing Group Managers on the supplier adoption and catalog management process through presentations and individual meetings.
- Educated suppliers on catalog format, preparation and delivery requirements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
01/1994 to 12/2001 Early Career GlaxoSmithKline Pharmaceuticals – City, STATE,
Operations Analyst (Procurement) 2001-2002, Associate Buyer (Procurement) 1999-2001, Contracts Coordinator (Procurement) 1997-1999, Project Cost Coordinator (Engineering) 1996-1997, Administrative Specialist (Engineering) 1994-1996
Expected in Bachelor of Arts: Marketing
North Carolina State University - Raleigh, NC
GPA:
Certified Purchasing Manager, C.P.M Certification Accredited Purchasing Practitioner, A.P.P. Certification
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