(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Gastroenterology RN Registered Nurse Registered Nursing
Skill Highlights
  • Skills Summary Gastroenterology, Endoscopy, Operating Room
  • Equipment specialist
  • Customer service
  • Staff development and training
  • Self-motivated
  • Highly competitive
  • Computer System Management
  • Budget Development
  • Quality Improvement
  • Inventory Management
  • Pediatric Surgery Experience
  • Regulatory Agency Surveys, Joint Commission
Education and Training
Indiana University Indianapolis, IN Expected in Masters of Nursing Administration : Nursing Administration - GPA : Indiana University, Coursework toward Masters of Nursing Administration, Indianapolis, IN
Indiana University Indianapolis, IN Expected in BSN : - GPA : Indiana University, BSN, BGS, Indianapolis, IN
St. Vincent School of Nursing Indianapolis, IN Expected in Diploma : Nursing - GPA : St. Vincent School of Nursing, Registered Nursing Diploma, Indianapolis, IN
Professional Experience
Jbs Usa - Manager, Endoscopy Clinic, Interim Cardiac Cath, Cardiac Diagnostics, Interventional Radiology
Allentown, PA, 01/2005 - 01/2012
  • Clinic daily operations. ◦ Managed 18 full-time clinical, technical, and clerical employees.
  • Patient Care Leadership, Infection Control and Pharmacy committee member.
  • Capital equipment, and disposable product purchasing and contract negotiation
  • Quality improvement through data collection and analysis.
  • Departmental strategic planning through continual assessment of current processes and change management solutions.
  • Professional staff development through mentoring and regular staff meetings. ◦ Implemented stringent quality of care standards which improved service delivery results. ◦ Began an employee journal club ◦ Provided staff education programs with CEUs. Professional Experience (Continued)
  • Designed and built new Cardiac Services, Interventional Radiology Floor
  • Clinic EMR database administrator Select Accomplishments:
  • Increased procedure volume 5-10% a year.
  • Created the Nurse Navigator role, which produced these effects ◦ Reduced no-show rate from 45% to current 28% ◦ Improved prep quality from 60% good to excellent to 90% good to excellent.
  • Improved copay collection from <20% to 98% for past 10 quarters.
New York Life - Occupational Health Manager
Reno, NV, 01/2003 - 01/2004
  • Clinical operations of three clinic sites. ◦ Managed 25 full-time clinical and technical employees. ◦ Ensured compliance with all regulatory standards.
  • Coordinated continuity of patient care. ◦ Streamlined patient encounter process, reduced client work loss for clinic visit by 45 minutes. ◦ Liaison between clinic and clients.
  • Professional staff development. ◦ Implemented stringent quality of care standards that improved service delivery.
  • Established regular staff meetings. ◦ Created a team-building presentation that improved staff relationships.
  • Systoc EMR database super user.
Regions Hospital - Director
Woodbury, MN, 01/2002 - 01/2003
  • Integrated newly acquired for-profit surgery center with not-for-profit hospital system. Professional Experience (Continued) ◦ Partnered with the hospital to transfer outpatient procedures to the Surgery Center.
  • Daily operations of four operating rooms, one endoscopy room, and one pain management room.
  • Supervised 35 full-time equivalent employees.
  • Resolved long-standing AAAHC non-compliance issues; achieved center's first AAAHC certification.
  • Expanded procedural capacity through equipment acquisition.
Specialties Staffing Agency - RN
City, STATE, 01/2000 - 01/2002
  • Staff Registered Nurse - Temporary Assignments
  • Contracts as OR RN to scrub and circulate at various Indianapolis hospital operating rooms
Clarian Health Partners - Director of Endoscopy
City, STATE, 01/1996 - 01/2000
  • Clinical operations of four endoscopy rooms, one ultrasound room, two ERCP rooms, and one motility lab.
  • Managed 40 full-time employees.
  • Prepared and administered $1 million annual operating budget. ◦ Negotiated vendor pricing contracts. ◦ Managed capital equipment needs. ◦ Negotiated pricing and obtained funding through capital equipment committee.
  • Staff training and competency validation Select Accomplishments:
  • Developed the Photodynamic Therapy Program.
  • Created and piloted the Propofol Sedation Nurse Administration Program.
  • Created and incorporated the role of the endoscopy technician into the patient care model.
  • Raised annual clinic net income from $950,000 to $3.5 million.
  • Served on system-wide Year 2000 Preparedness Committee.
  • Increased number of annual procedures from 6,500 to 11,500 without lengthening clinic hours per day.
Indiana University Hospital - Solid Organ Transplant Clinic Service Facilitator
City, STATE, 01/1994 - 01/1994
  • Teamed with the Director of Anesthesia; facilitated an Anesthesia Resident Program.
  • Participated in committee to evaluate, standardize, and purchase hospital cardiac monitors. Directed solid organ transplant and procurement
  • Traveled with the team for cadaver organ procurement
  • Served as clinical resource.
  • Equipment and disposable product management
  • Oversaw professional staff development.
  • Evaluated performance and arranged continuing education.
Indiana University Medical Center - RN License
City, STATE, 01/1 - 01/1
  • Director of 8 room adult operating room suite
  • Director of 8 room pediatric operating room suite.
  • Open heart Surgery Care Coordinator, scrub and circulate
  • Cardiac Pacemaker insertions
  • Scrub and circulate all surgical services 10/31/2016 California 1974 Currently inactive
Professional Affiliations
Crohn's and Colitis Foundation
Operations, Cardiac, Database, Emr, Buying/procurement, Change Management, Clerical, Collection, Contract Negotiation, Data Collection, Database Administrator, Infection Control, Journal, Mentoring, Pharmacy, Purchasing, Radiology, Solutions, Strategic Planning, Clinical Operations, Contracts, Budget, Million, Nurse Administration, Pricing, Staff Training, Therapy, Training, Ultrasound, Rn, Clients, Liaison, Registered Nurse, Procurement, Product Management, Cardiovascular, Pediatric, Outpatient, Pain Management, Rn License, Customer Service, Gastroenterology, Inventory, Receptionist, Retail Sales, System Management, Registered Nursing

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School Attended

  • Indiana University
  • Indiana University
  • St. Vincent School of Nursing

Job Titles Held:

  • Manager, Endoscopy Clinic, Interim Cardiac Cath, Cardiac Diagnostics, Interventional Radiology
  • Occupational Health Manager
  • Director
  • RN
  • Director of Endoscopy
  • Solid Organ Transplant Clinic Service Facilitator
  • RN License


  • Masters of Nursing Administration
  • BSN
  • Diploma

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