Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Indiana UniversityIndianapolis, INExpected in – –Masters of Nursing Administration:Nursing Administration - GPA:Indiana University, Coursework toward Masters of Nursing Administration, Indianapolis, IN
Indiana UniversityIndianapolis, INExpected in – –BSN: - GPA:Indiana University, BSN, BGS, Indianapolis, IN
St. Vincent School of NursingIndianapolis, INExpected in – –Diploma:Nursing - GPA:St. Vincent School of Nursing, Registered Nursing Diploma, Indianapolis, IN
Patient Care Leadership, Infection Control and Pharmacy committee member.
Capital equipment, and disposable product purchasing and contract negotiation
Quality improvement through data collection and analysis.
Departmental strategic planning through continual assessment of current processes and change management solutions.
Professional staff development through mentoring and regular staff meetings. â—¦ Implemented stringent quality of care standards which improved service delivery results. â—¦ Began an employee journal club â—¦ Provided staff education programs with CEUs. Professional Experience (Continued)
Designed and built new Cardiac Services, Interventional Radiology Floor
Created the Nurse Navigator role, which produced these effects â—¦ Reduced no-show rate from 45% to current 28% â—¦ Improved prep quality from 60% good to excellent to 90% good to excellent.
Improved copay collection from <20% to 98% for past 10 quarters.
New York Life - Occupational Health Manager Reno, NV, 01/2003 - 01/2004
Clinical operations of three clinic sites. â—¦ Managed 25 full-time clinical and technical employees. â—¦ Ensured compliance with all regulatory standards.
Coordinated continuity of patient care. â—¦ Streamlined patient encounter process, reduced client work loss for clinic visit by 45 minutes. â—¦ Liaison between clinic and clients.
Professional staff development. â—¦ Implemented stringent quality of care standards that improved service delivery.
Established regular staff meetings. â—¦ Created a team-building presentation that improved staff relationships.
Systoc EMR database super user.
Regions Hospital - Director Woodbury, MN, 01/2002 - 01/2003
Integrated newly acquired for-profit surgery center with not-for-profit hospital system. Professional Experience (Continued) â—¦ Partnered with the hospital to transfer outpatient procedures to the Surgery Center.
Daily operations of four operating rooms, one endoscopy room, and one pain management room.
Supervised 35 full-time equivalent employees.
Resolved long-standing AAAHC non-compliance issues; achieved center's first AAAHC certification.
Expanded procedural capacity through equipment acquisition.
Specialties Staffing Agency - RN City, STATE, 01/2000 - 01/2002
Staff Registered Nurse - Temporary Assignments
Contracts as OR RN to scrub and circulate at various Indianapolis hospital operating rooms
Clarian Health Partners - Director of Endoscopy City, STATE, 01/1996 - 01/2000
Clinical operations of four endoscopy rooms, one ultrasound room, two ERCP rooms, and one motility lab.
Managed 40 full-time employees.
Prepared and administered $1 million annual operating budget. â—¦ Negotiated vendor pricing contracts. â—¦ Managed capital equipment needs. â—¦ Negotiated pricing and obtained funding through capital equipment committee.
Staff training and competency validation Select Accomplishments:
Developed the Photodynamic Therapy Program.
Created and piloted the Propofol Sedation Nurse Administration Program.
Created and incorporated the role of the endoscopy technician into the patient care model.
Raised annual clinic net income from $950,000 to $3.5 million.
Served on system-wide Year 2000 Preparedness Committee.
Increased number of annual procedures from 6,500 to 11,500 without lengthening clinic hours per day.
Indiana University Hospital - Solid Organ Transplant Clinic Service Facilitator City, STATE, 01/1994 - 01/1994
Teamed with the Director of Anesthesia; facilitated an Anesthesia Resident Program.
Participated in committee to evaluate, standardize, and purchase hospital cardiac monitors. Directed solid organ transplant and procurement
Traveled with the team for cadaver organ procurement
Served as clinical resource.
Equipment and disposable product management
Oversaw professional staff development.
Evaluated performance and arranged continuing education.
Indiana University Medical Center - RN License City, STATE, 01/1 - 01/1
Director of 8 room adult operating room suite
Director of 8 room pediatric operating room suite.
Open heart Surgery Care Coordinator, scrub and circulate
Cardiac Pacemaker insertions
Scrub and circulate all surgical services 10/31/2016 California 1974 Currently inactive
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