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Management/Team Leader Resume Example

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MANAGEMENT/TEAM LEADER
Summary
To secure a position where my creativity, hard work, dedication and ability to learn can advance the company I work for.
Highlights
  • Cash handling accuracy
  • Loss prevention
  • Store planning and design
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Display design
  • Personnel training and development
  • Proficient in MS Office
Experience
Management/Team LeaderAdidas-Sugarloaf Mills Outlet Mall － Lawrenceville, Ga
  • Allocate resources and organize processes to drive efficiency and productivity.
  • Create an appealing, easy-to-shop environment by coordinating team to consistently execute visual merchandising and housekeeping standards.
  • Ensure product is maximized by coordinating product replenishment from the stockroom to the sales floor.
  • Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
  • Minimize loss by implementing, monitoring and tracking all loss prevention activities.
  • Maintain a safe shopping and working environment by ensuring company policy and procedures are adhered to.
  • Knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets.
  • Track performance data for assigned area (e.g.
  • best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency.
  • Coach, motivate and inspire individuals within area of responsibility to maximize and drive a performance culture.
  • A role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the Adidas customer service model.
  • Guide and train team members on basic core and seasonal product knowledge.
  • Use advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.
  • Understand customer expectations and coaches team to meet or exceed them at all times.
  • Actively supervises and coordinates team to ensure all customers receive the highest level of service.
  • Actively collaborates and shares best practices to drive store team performance.
Sales Associate/Visual MerchandiserAdidas-Lenox Square Mall － Atlanta, Ga
  • Aware of store and individual targets and actively works to meet or exceed these by using all resources available.
  • Comply with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborate productively and respectfully with team members to meet or exceed store goals.
  • Meet and exceed customer expectations and boosts sales and Brand experience by using appropriate element the Adidas customer service model.
  • Create an emotional connection with every customer by being a passionate and enthusiastic Adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach.
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.
  • Complete sales transactions quickly and accurately while adhering to cash protection procedures Use selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
  • Ensure product in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Use retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  • Ensure adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Sales Associate/CashierAdidas － Orlando, FL
  • Aware of store and individual targets and actively works to meet or exceed these by using all resources available.
  • Comply with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborate productively and respectfully with team members to meet or exceed store goals.
  • Meet and exceed customer expectations and boosts sales and Brand experience by using appropriate element the Adidas customer service model.
  • Create an emotional connection with every customer by being a passionate and enthusiastic Adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach.
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.
  • Complete sales transactions quickly and accurately while adhering to cash protection procedures Use selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
  • Ensure product in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Use retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  • Ensure adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.
Education
Awaiting certification
Bachelor of Arts: Health Service AdministrationKeiser UniversityHealth Service Administration
Associate of ScienceKeiser University
High school graduateSouthwest Dekalb High School － Decatur, Ga
Personal Information
I am an excellent organizer and prioritize responsibilities well. I can work independently with very little to no guidance. I have excellent interpersonal skills and work ethics. I am highly proficient in Microsoft Office and Internet. I have the ability to think and work independently, but also work with others. I possess the willingness to go the "extra mile" with commitment and reliability to do the job.
Interests
Top ten percent of class Head Chief and Editor of school newspaper Co-leader of Art Club Skills
Skills
approach, basic, Coach, customer service, loss prevention, merchandising, works, policies, processes, quick, Retail, selling, sales
Additional Information
  • Top ten percent of class Head Chief and Editor of school newspaper Co-leader of Art Club Skills I am an excellent organizer and prioritize responsibilities well. I can work independently with very little to no guidance. I have excellent interpersonal skills and work ethics. I am highly proficient in Microsoft Office and Internet. I have the ability to think and work independently, but also work with others. I possess the willingness to go the "extra mile" with commitment and reliability to do the job.
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Resume Overview

Companies Worked For:

  • Adidas-Sugarloaf Mills Outlet Mall
  • Adidas-Lenox Square Mall
  • Adidas

School Attended

  • Keiser University
  • Southwest Dekalb High School

Job Titles Held:

  • Management/Team Leader
  • Sales Associate/Visual Merchandiser
  • Sales Associate/Cashier

Degrees

  • Awaiting certification
    Bachelor of Arts : Health Service Administration
    Associate of Science
    High school graduate

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