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Management Consultant Resume Example

Resume Score: 90%

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MANAGEMENT CONSULTANT
Accomplishments
  • Strategic Planning AT&T Performance Management AT&T Licenses Mississippi Department of Insurance (Life, Health, Credit life, Property) Mississippi Department of Banking and Consumer Finance (Small Loans, Check Cashing) Mississippi Notary Public (Commission expires July 20, 2021).
Professional Summary

Results-driven Management Consultant adept at helping companies improve operational efficiency, team productivity and employee motivation. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Offering 15 years of related experience and a passion for contributing to business success.

Skills
  • [Industry] operations knowledge
  • Trend forecasting
  • Business operations
  • Customer relations
  • Business development
  • Negotiation skills
  • Account management
  • Finance and accounting
  • Quality assurance
  • Multi-tasking
  • Tax return presentation
  • Operations management
  • Operations analysis
  • Microsoft Office Suite
  • Organized
  • Customer targeting
  • Resource utilization
Work History
Management Consultant, 01/2007 to 01/2018
McCoy Management and Consulting Group – Columbia, MS
  • This position utilizes a specific skillset to offer tailored solutions through collecting, analyzing, and evaluating internal and external data in order to make recommendations or develop plans to efficiently and effectively move an organization forward.
  • Areas of expertise include: cash management, engineering compliance, assessment and evaluations, business formation, workforce restructuring, succession planning, performance management, and strategic planning.
  • The following services are also provided: opening corporate bank accounts, completing corporate loan applications, structuring payroll, cash flow books, and tax registration and reporting.
Secretary Treasurer, 01/2002 to 01/2017
Columbia Financial Services Inc – Columbia, MS
  • This position was a culmination of experience garnered from working in the capacity of loan officer, manager, and secretary-treasurer over a fifteen year period with this company.
  • It provides solutions, regulations, and guidance to help improve the overall performance and growth of our company.
  • Accountabilities include: cash management, performance management, strategic planning, engineering compliance, coaching, training, formulation and execution of annual budget, forecasting profitability prior to annual credit line renewal, financial and tax reporting, employee payroll and healthcare, profit & loss management, vendor payments, conception and implementation of workforce policies.
Customer Operations Manager, 01/1997 to 01/2002
Johnson City, TN
  • This position was the culmination of promotions from CSR and Lead Supervisor in the Jackson, MS market.
  • As COM I managed a staff of internal personnel in a call center environment through account collections processes while providing viable solutions for client retention and company growth.
  • The COM's responsibilities included: strategic planning and coordination, benchmarking, budgeting, (10m monthly), conflict resolution, performance management, forecasting, special project management, risk management and personnel management.
Legal Aid Assistant, Butler, Snow. PLLC – Jackson, MS
  • This position provided assistance to attorneys and paralegals as requested.
  • The responsibilities included: case research within law facilities, developing bound copies of various legal documents, serving subpoenas to clients (1997).
Interests
Minister, New Life Fellowship Church, Columbia, MS (2017) Seminar Consultant, Youth Congress of Seventh Day Adventists (SDA) (2017) Past President, Marion County Rural Center, Columbia, MS (2007-2012) Exec. Comm. Member/ Treasurer, Mississippi Political Party (2008-2012) VP, South Mississippi Youth Federation (2006-2012) Bible School Teacher, South Columbia Church (2002-2012) Sports Coordinator, South Columbia Church (2002-2012) Past Treasurer, Marion County Habitat for Humanity (2006-2008) Past Treasurer, South Jackson Church, Jackson, MS (2000-2002) Past Mentor, Boy Scouts of America, Jackson, MS (1996-2000) Past Coach, Corporate Basketball Team, Cingular Wireless (2001) Past Organizer, Voter registration campaign, Jackson, MS (1996) Past Organizer, Election of Harvey Johnson, Mayor of Jackson, MS (1996) Affiliations Marion County Developmental Partnership Main Street Columbia Inc. Mississippi Consumer Finance Association Marion County Habitat for Humanity
Education
Bachelor of Arts: Science History minor Political Science, 2000
Tougaloo College -
Science History minor Political Science
Master of Business Administration: 2011
Belhaven University -
Skills
benchmarking, budgeting, budget, call center, cash flow, cash management, coaching, COM, COM I, conflict resolution, credit, client, clients, financial, forecasting, law, legal documents, market, payroll, performance management, personnel, personnel management, policies, processes, profit, project management, reporting, research, risk management, strategic planning, Supervisor, tax
Additional Information
  • Community Service Minister, New Life Fellowship Church, Columbia, MS (2017) Seminar Consultant, Youth Congress of Seventh Day Adventists (SDA) (2017) Past President, Marion County Rural Center, Columbia, MS (2007-2012) Exec. Comm. Member/ Treasurer, Mississippi Political Party (2008-2012) VP, South Mississippi Youth Federation (2006-2012) Bible School Teacher, South Columbia Church (2002-2012) Sports Coordinator, South Columbia Church (2002-2012) Past Treasurer, Marion County Habitat for Humanity (2006-2008) Past Treasurer, South Jackson Church, Jackson, MS (2000-2002) Past Mentor, Boy Scouts of America, Jackson, MS (1996-2000) Past Coach, Corporate Basketball Team, Cingular Wireless (2001) Past Organizer, Voter registration campaign, Jackson, MS (1996) Past Organizer, Election of Harvey Johnson, Mayor of Jackson, MS (1996) Affiliations Marion County Developmental Partnership Main Street Columbia Inc. Mississippi Consumer Finance Association Marion County Habitat for Humanity
Affiliations

Member, Marion County Developmental Partnership

Member, Main Street Columbia

Member, Mississippi Consumer Finance Association

Certifications

Performance Evaluations

Civil Treatment

Microsoft office

Time Management 

Strategic Planning 

Performance Management

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Resume Overview

Companies Worked For:

  • McCoy Management and Consulting Group
  • Columbia Financial Services Inc
  • Butler, Snow. PLLC

School Attended

  • Tougaloo College
  • Belhaven University

Job Titles Held:

  • Management Consultant
  • Secretary Treasurer
  • Customer Operations Manager
  • Legal Aid Assistant

Degrees

  • Bachelor of Arts : Science History minor Political Science , 2000
    Master of Business Administration : 2011

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