management assistant resume example with 10+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Document and File Management
  • Supply Inventory Control
  • Confidentiality and Data Protection
  • Strong Organizational Skills
  • Appointment Coordination
  • Database and Client Management Systems
  • Computers and Technology
  • PowerPoint Presentations
  • Multitasking and Time Management
  • Research and Analytical Skills
  • Ease with Computers and Technology
  • Business Needs Analysis
Weber State University Ogden, Utah Expected in : - GPA : Hours: Credit Hours: 75
Steven Henagar College Layton, Utah Expected in : - GPA : Credit Hours: Credit Hours: 50
Clearfield High School Clearfield, Utah Expected in Diploma : - GPA :
Work History
Orange County Fire Authority - Management Assistant
Irvine, CA, 06/2022 - Current
  • Security Clearance: Secret
  • Wage; $21.36
  • Hours per week:40
  • Supervisor: Laura Carnell XXX-721-8392
  • Permission to Contact; Yes
  • Oversaw training and onboarding process for all newly hired employees.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Smart Pawn & Jewelry - Bankruptcy Legal Collector
Acworth, GA, 08/2016 - 06/2022
  • Wage: $19.78 hourly
  • Hours per week;40
  • Supervisor: Trina Vandyke XXX-827-8205
  • Permission to Contact Supervisor: Yes
  • Analyzes and verifies delinquency data and status of loans and credit cards in question.
  • Follows up the delinquent loans and problem accounts by telephone, and correspondence to secure a satisfactory resolution to the repayment problem.
  • Makes early contact with members and co-makers to collect and keep them informed of loan status.
  • Discusses possible financial arrangements, informs members of potential further actions, and suggests financial counseling to arrive at suitable payment arrangements.
  • Continues to collect until loan becomes a write-off, bankruptcy, or attorney account.
  • Utilizes effective human relations skills and various forms of persuasion to present a positive image in an already negative situation.
  • Calms irate members and answers member questions and complaints relevant to Department functions.
  • Achieved performance goals on consistent basis.
  • Monitor accounts for court and post judgement agreement payment dates, providing thorough, accurate account notes, document requests, case history and updates as needed.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Detailed-oriented and have strong written and verbal communication skills, good analytical and problem solving ability and anticipate problems before it arises.
  • Proficient with abstracting and title research software and word processing and spreadsheet programs.
Forever 21 - Assistant Manager/ Visual Manager
City, STATE, 12/2013 - 08/2016
  • Salary or Job Series & Pay Grade: $13.50 Hourly
  • Hours per Week: 40
  • Supervisor: Annottnet Evans XXX-218-9525
  • Permission to Contact Supervisor: Yes
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual marketing and styled window displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Organized store merchandise racks by size, style and color.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Developed merchandising strategy to efficiently move overstock.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Completed stock orders and managed inventory levels.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
Crazy - Assistant Manager
City, STATE, 09/2011 - 12/2013
  • Wage: $11.00 Hourly
  • Hours per Week: 40
  • Supervisor: Deborah Cite
  • Permission to Contact Supervisor: No
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Weber State University
  • Steven Henagar College
  • Clearfield High School

Job Titles Held:

  • Management Assistant
  • Bankruptcy Legal Collector
  • Assistant Manager/ Visual Manager
  • Assistant Manager


  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: