LiveCareer-Resume

management assistant resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Document and File Management
  • Supply Inventory Control
  • Confidentiality and Data Protection
  • Strong Organizational Skills
  • Appointment Coordination
  • Database and Client Management Systems
  • Computers and Technology
  • PowerPoint Presentations
  • Multitasking and Time Management
  • Research and Analytical Skills
  • Ease with Computers and Technology
  • Business Needs Analysis
Education
Weber State University Ogden, Utah Expected in : - GPA : Hours: Credit Hours: 75
Steven Henagar College Layton, Utah Expected in : - GPA : Credit Hours: Credit Hours: 50
Clearfield High School Clearfield, Utah Expected in Diploma : - GPA :
Work History
Orange County Fire Authority - Management Assistant
Irvine, CA, 06/2022 - Current
  • Security Clearance: Secret
  • Wage; $21.36
  • Hours per week:40
  • Supervisor: Laura Carnell XXX-721-8392
  • Permission to Contact; Yes
  • Oversaw training and onboarding process for all newly hired employees.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes.
  • Managed calendars to strategically coordinate meetings, appointments and events.
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Smart Pawn & Jewelry - Bankruptcy Legal Collector
Acworth, GA, 08/2016 - 06/2022
  • Wage: $19.78 hourly
  • Hours per week;40
  • Supervisor: Trina Vandyke XXX-827-8205
  • Permission to Contact Supervisor: Yes
  • Analyzes and verifies delinquency data and status of loans and credit cards in question.
  • Follows up the delinquent loans and problem accounts by telephone, and correspondence to secure a satisfactory resolution to the repayment problem.
  • Makes early contact with members and co-makers to collect and keep them informed of loan status.
  • Discusses possible financial arrangements, informs members of potential further actions, and suggests financial counseling to arrive at suitable payment arrangements.
  • Continues to collect until loan becomes a write-off, bankruptcy, or attorney account.
  • Utilizes effective human relations skills and various forms of persuasion to present a positive image in an already negative situation.
  • Calms irate members and answers member questions and complaints relevant to Department functions.
  • Achieved performance goals on consistent basis.
  • Monitor accounts for court and post judgement agreement payment dates, providing thorough, accurate account notes, document requests, case history and updates as needed.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Detailed-oriented and have strong written and verbal communication skills, good analytical and problem solving ability and anticipate problems before it arises.
  • Proficient with abstracting and title research software and word processing and spreadsheet programs.
Forever 21 - Assistant Manager/ Visual Manager
City, STATE, 12/2013 - 08/2016
  • Salary or Job Series & Pay Grade: $13.50 Hourly
  • Hours per Week: 40
  • Supervisor: Annottnet Evans XXX-218-9525
  • Permission to Contact Supervisor: Yes
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual marketing and styled window displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Organized store merchandise racks by size, style and color.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Developed merchandising strategy to efficiently move overstock.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Completed stock orders and managed inventory levels.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
Crazy - Assistant Manager
City, STATE, 09/2011 - 12/2013
  • Wage: $11.00 Hourly
  • Hours per Week: 40
  • Supervisor: Deborah Cite
  • Permission to Contact Supervisor: No
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

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Resume Overview

School Attended

  • Weber State University
  • Steven Henagar College
  • Clearfield High School

Job Titles Held:

  • Management Assistant
  • Bankruptcy Legal Collector
  • Assistant Manager/ Visual Manager
  • Assistant Manager

Degrees

  • Diploma

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