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management and business analyst team lead resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Highly qualified results-oriented individual with over 10 years progressive responsibility and leadership experience in program management, process improvement, management analysis, and training. Self-motivated, articulate and technically savvy individual with a "can-do" attitude. Assertive team player who learns quickly and performs well in fast-paced environments. Proven team builder and skilled problem solver.

Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
01/2014 to Present
Management and Business Analyst - Team Lead Carter Machinery Baltimore, MD,
  • Supervised 5-person analyst team; directed the effective utilization of approximately 6,100 manpower authorizations valued at $501M.
  • Oversaw manpower requirements determination and resource allocation for 69 military units.
  • Established and instituted records management policies and procedures.
  • Planned and performed both management and process improvement studies to support multiple military units and various missions.
  • Managed the creation and re-organization of military units.
  • Evaluated human resource requests using established Air Force-level manpower standards.
  • Trained and certified junior analysts, and provided on-the-job coaching and mentoring to build a strong, hard-working workforce with exceptional morale.
09/2012 to 01/2014
Electrical Power Production Technician - Supervisor United States Air Force City, STATE,
  • Led work center of 32 technicians.
  • Oversaw the operations and maintenance of 65 power generators, 8 aircraft arresting systems, and 12 fire suppression pumps.
  • Directed approximately 1,500 generator maintenance inspections and approximately 3,500 aircraft arresting system inspections.
  • Tracked and submitted status reports for high-level leaders and staff.
  • Established and instituted records management policies and procedures.
  • Managed 24-hour work center operations.
  • Served as final decision-making authority for emergency power outages.
  • Supervised emergency aircraft landings.
  • Trained and certified employees.
  • Provided on-the-job coaching and mentoring to build a competent and cohesive team with exceptional morale.
  • Solved complex problems.
  • Recommended proper repair actions and trained personnel on troubleshooting and schematics.
  • Earned highest rating on Air Force-level inspection for aircraft arresting system maintenance program.
08/2008 to 09/2012
Training Instructor United States Air Force City, STATE,
  • Administered basic military training curriculum and instructed war skills, survivability and academic military courses encompassing 43 subjects to 36,000 basic trainees annually.
  • Designed training plans and facilitated instructional programs.
  • Evaluated trainee performance via written and performance examinations.
  • Tracked and monitored training progress.
  • Improved performance by developing and managing training programs that engaged, educated and inspired personnel while meeting all training requirements and standards.
  • Expertly balanced hands-on training and program management duties.
  • Managed instructor training program for 30 personnel.
  • Earned Air Force-level award for training program management.
  • Maintained 97% trainee graduation rate - 16% above average.
08/2007 to 08/2008
Electrical Power Production Technician - Supervisor United States Air Force , ,
  • Kunsan Air Base, Republic of Korea Led work center of 13 technicians.
  • Oversaw the operations and maintenance of 86 power generators and 8 aircraft arresting systems.
  • Directed approximately 2,000 generator maintenance inspections and approximately 3,500 aircraft arresting system inspections.
  • Tracked and submitted status reports for high-level leaders and staff.
  • Established and instituted records management policies and procedures.
  • Managed emergency power outages.
  • Supervised emergency aircraft landings.
  • Trained and certified employees.
  • Provided on-the-job coaching and mentoring to build a competent and cohesive team with exceptional morale.
  • Solved complex problems.
  • Recommended proper repair actions and trained personnel on troubleshooting and schematics.
Education
Expected in 2016
Bachelor of Science: Accounting
Colorado Technical University - Colorado Springs, Colorado
GPA:
Expected in 2016
Certified Associate of Project Management (CAPM) Attained Feb 2016 Project Management Institute Green Belt Attained Jan 2016 American Association for Lean Six Sigma Certification (AALSSC):
Project Management Institute - ,
GPA:
Expected in 2015
Associates of Applied Science: Management Engineering Technology
Community College of the Air Force - Maxwell Air Force Base, AL
GPA:
Expected in 2014
Advanced Project Management Certification Attained Oct:
University of Utah - ,
GPA:
Expected in 2010
Associates of Applied Science: Instructor of Technology and Military Science
Community College of the Air Force - Maxwell Air Force Base, Alabama
GPA:
Expected in 2007
Associates of Applied Science: Mechanical and Electrical Technology
Community College of the Air Force - Maxwell Air Force Base, AL
GPA:
Affiliations
Additional Information
  • RECOGNITION & AWARDS Non-Commissioned Officer of the Quarter (three) Excellence in Instruction Award Distinguished Graduate, Non-Commissioned Academy AF Commendation Medals (two) AF Achievement Medals (three) Air Force Good Conduct Medals (four) Humanitarian Service Medal
Skills

academic, Air Force, analyst, basic, coaching, decision-making, human resource, inspection, instructor, managing, mentoring, 97, Oct, personnel, policies, process improvement, program management, progress, Project Management, schematics, Six Sigma, training programs, troubleshooting, written

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Resume Overview

School Attended

  • Colorado Technical University
  • Project Management Institute
  • Community College of the Air Force
  • University of Utah
  • Community College of the Air Force
  • Community College of the Air Force

Job Titles Held:

  • Management and Business Analyst - Team Lead
  • Electrical Power Production Technician - Supervisor
  • Training Instructor
  • Electrical Power Production Technician - Supervisor

Degrees

  • Bachelor of Science
  • Certified Associate of Project Management (CAPM) Attained Feb 2016 Project Management Institute Green Belt Attained Jan 2016 American Association for Lean Six Sigma Certification (AALSSC)
  • Associates of Applied Science
  • Advanced Project Management Certification Attained Oct
  • Associates of Applied Science
  • Associates of Applied Science

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