LiveCareer-Resume

management analyst resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary
 Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Database management
  • Accurate and detailed
  • Excellent planner and coordinator
  • Works well under pressure
  • Social media knowledge
  • Filing and data archiving
  • Human resource laws knowledge
  • Appointment setting
  • Customer service-oriented
  • Flexible
  • Advanced clerical knowledge
  • Conference planning
  • Administrative support specialist
  • Critical thinker
  • Project planning
  • Report analysis
  • Employee training and development
  • HIPAA compliance
Work History
2013 to 07/2014
Management Analyst Department Of The Interior Columbia, SD,
  • Functioned as a liaison for the Human Resources and Clerk's office
  • Served as the city's United Way coordinator and maintained records Acted as a Freedom of Information Officer and Notary Public for the City Clerk's office
  • Processed business registrations, renewals and raffle licenses for the Clerk's office
  • Processed new hire documents and reports for the Human Resources office
  • Maintained employee Cafeteria Plan accounts and processed payments Processed Worker's Compensation claims and maintained files for the Human Resources office
  • Answered and quickly redirected up to 50 calls per day.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Directed guests and routed deliveries and courier services.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Organized all new hire, security and temporary paperwork.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Compiled company information and related material and distributed it to candidates.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Screened all visitors and directed them to the correct employee or office.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
11/2010 to 11/2012
Administrative Intern The Sante Group Lanham, MD,
  • Functioned as the city's webmaster while performing live recordings and streaming of City Council Meetings and previously recorded programs.
  • Worked to improve the city's cable-access channels and communication formats.
  • Served as a functioning member of the City's Management & Training Teams contributing ideas and ensuring goals and objectives are being met.
  • Aided the Assistant City Administrator and coordinated with other city and non-city departments on various projects and assignments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
05/2008 to 08/2009
Assistant Manager Mcdonald's Geneva, NY,
  • Provided excellent Customer Service by being conscious of customer needs.
  • Assisted Store Manager in daily store operations and banking procedures.
  • Answered customer inquiries and delegated tasks to staff of ten employees.
  • Managed supply inventory and completed weekly audits reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Directed guests and routed deliveries and courier services.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
07/2006 to 09/2007
Teacher's Aide Devereux Woburn, MA,
  • Assisted Lead Teacher in implementation of daily lesson plans and activities.
  • Accompanied students to combined classes and therapy sessions.
  • Managed small reading and math groups within the classroom setting.
  • Assisted teacher with grading, outings and parent/teacher conferences.
  • Managed office supplies, vendors, organization and upkeep.
08/2001 to 07/2005
Assistant Store Manager Natural Pawz Highlands Ranch, CO,
  • Assisted store manager with daily operating and banking procedures.
  • Maintained a high level of customer service and addressed concerns in a timely manner.
  • Delegated tasks to staff and facilitated floor set designs.
  • Expedited bi-weekly shipping & receiving of store inventory.
  • Organized all new hire, security and temporary paperwork.
  • Maintained a clean reception area, including lounge and associated areas.
  • Helped distribute employee notices and mail around the office.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
Education
Expected in 5 2013 to to
Master of Arts: Public Administration
SIU of Edwardsville - Edwardsville, IL
GPA:
  • Member of Pi Alpha Alpha - National Public Administration Honor Society
  • Recipient of Southwestern IL City Management Association Scholarship
  • Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
Expected in 8 2010 to to
Bachelor of Arts: Social Work
SIU of Edwardsville - Edwardsville, IL
GPA:

 

Affiliations
ILCMA - IL City/County Management Association SWICMA - Southwestern IL City Management Association NAP - National Association of Parliamentarians Pi Alpha Alpha - National Public Administration Honor Society
Skills
Customer Service, Database Management, Event Planning, Human Resources, Insurance, Team Building, MS Office, Notary Public, Office Management, Project Coordination, Reception, Web Design

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Resume Overview

School Attended

  • SIU of Edwardsville
  • SIU of Edwardsville

Job Titles Held:

  • Management Analyst
  • Administrative Intern
  • Assistant Manager
  • Teacher's Aide
  • Assistant Store Manager

Degrees

  • Master of Arts
  • Bachelor of Arts

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