SEARCH

Management Analyst Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MANAGEMENT ANALYST
Summary

Ambitious graduate student pursuing Counseling degree eager to contribute developed knowledge in School Counselor role. Skilled in active listening and collaboration in school settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Sensitive to cultural difference
  • Attention to detail
  • Critical thinking
  • Group facilitation
  • Leadership
  • Organizational skills
  • Collaboration
  • Reliable and trustworthy
  • MS Office
  • Flexible
  • Teambuilding
Experience
Management Analyst01/2012 to CurrentCompany NameCity, State
  • Respond to citizens' complaints and request for information and services.
  • All request (FOIA) made to the Office of the State Superintendent of Education, I responded to and provided responses within seven business days.
  • Serve as the Agency Program Coordinator (APC) for the Purchase Card Program.
  • I train new members who are p-card holders on the rules and mandates of the purchase card program.
  • I monitor all transactions assigned to the ten p-card holders within the agency.
  • Post and reconcile receipts into Payment Net.
  • Reconcile discrepancies between accounts receivable and balance in Payment Net.
  • Prepare and submit monthly reports.
  • Conduct PASS purchase orders and PASS receipts.
  • Serve as point of contact and lead for financial assistance and contract issues.
  • Procure and administer cost reimbursement for contracts.
  • Process five to ten purchase order invoices each day in PASS.
  • Serve as the travel liaison for the agency by reviewing all submitted travel packets for approval of the State Superintendent of Education.
  • This role included purchasing airline tickets, making hotel reservations, processing per diems, and securing ground transportation.
  • Collaborate and cultivate close working relationships with other District agencies to achieve better service of delivery.
  • The ability to communicate verbally and orally to management and maintaining effective working.
  • Provide administrative and support services for program staff.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Reviewed established procedures to assess areas in need of improvement.
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.
  • Liaised between committees and remote facilities, delivering senior leadership decisions and reporting on individual branch performance metrics.
  • Devised new and improved records management programs to organize and protect data.
College High School Advisor11/2004 to 01/2012Company NameCity, State
  • Advised students on academic, career and personal issues; identified their educational and career options appropriate for each student, and assisted with the analysis of individualized options including possible outcomes and implications; referred student to counseling services; established action plans for student's to explore alternative careers and related majors.
  • Conducted college tours with school officials for the purpose of determining eligibility.
  • Make referrals to college school officials such as guidance counselors, financial aid counselors, and disability coordinator as it relates to a student transitioning from high school to college.
  • Maintained student files and records; documented pertinent student information; kept computerized information system updated regarding changes to student status.
  • Assisted students with admission and registration; providing guidance and counseling for course selections, interests, values, and abilities.
  • Identified options for student to satisfy specific degree requirements; evaluates and makes recommendations on petitions and adjustments to student's program of study.
  • Interpreted and explained college and university policies and procedures; participated in orientation presentations, conducted mock interviews, and presented academic information to guardians, students, and teachers.
  • Communicated regularly with guardians to keep them abreast of student's progress.
  • The ability to present effectively to groups both orally and in writing.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Coached high school students and facilitated transition into community college or university settings.
  • Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
  • Advised students on course selection, pathways and career options.
  • Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
  • Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
  • Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
  • Encouraged students to carefully consider career options and related academic decisions based on personal strengths and goals.
  • Promoted parent and teacher partnerships and communications to support students educational goals.
Activity Facilitator09/2004 to 05/2009Company NameCity, State
  • Developed outreach strategies as it relates to youth in foster care within the community.
  • Organized, lead, and promoted interests in various activities such as arts, crafts, sports, and hobbies amongst the youth.
  • Managed the daily operations of the facility.
  • Enforced rules and regulations at the facility to maintain discipline and ensure safety.
  • Greeted new arrivals, introduced them to other participants, encouraged participants, and explained facility rules.
  • Consulted with staff and other professionals to discuss activities.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Program Manager10/2001 to 09/2004Company NameCity, State
  • Supervised the day-to-day operations of program services.
  • Attended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary.
  • Assist with recruitment, training, and development of onboarding new staff.
  • Responsible for the maintenance of assigned case information as it related to clients in the home.
  • Responsible for the performance management and appraisal of staff.
  • Ensured all essential documents were complete before entering the group home.
  • Monitored program budget.
  • Conducted internal investigation surrounding allegations made by staff or youth.
  • Provided leadership and managed six (6) program counselors.
  • Evaluated the delivery of service of the youth in the home, and ensure home meet state mandates as it relates to residential group homes.
  • Attended regional and state forums, training's, and webinars to assist agency with keeping abreast of current policies and available resources to better assist agency with implementation plans.
  • Acted as liaison with agency department of conduct surrounding group home issues.
  • Lead weekly staff meetings, workshops, and conducted activities for the youth.
  • Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
  • Monitored and created reports showcasing program outcomes to communicate results with clients and stakeholders.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed programs and initiatives to support organization's long-term goals.
  • Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
Education and Training
Master of Arts: School CounselorExpected in 05/2022Trinity Washington UniversityCity

School Counselor

Master of Science: Organizational Development2009Trinity Washington UniversityCity
BA: Political Science1995North Carolina A&T State UniversityCity
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Trinity Washington University
  • North Carolina A&T State University

Job Titles Held:

  • Management Analyst
  • College High School Advisor
  • Activity Facilitator
  • Program Manager

Degrees

  • Master of Arts : School Counselor Expected in 05/2022
    Master of Science : Organizational Development 2009
    BA : Political Science 1995

Similar Resumes

View All
Management-Analyst-resume-sample

Management Analyst

Laurel, Maryland