Management Analyst Resume Example Company Name

MANAGEMENT ANALYST

Professional Summary

Capable Management Analyst with proven history of enhancing operations. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions.

Skills

Worked with Military, Contractors, and Government Agencie
Active Government SECRET Security Clearance
Excellent verbal communication and Writing skills
Extremely well organized and able to meet deadlines

Proficient in MS Office Suite
Expert in the Billing Information Processing System (BIPS)
Completed Training on the Configuration Accounting Information Retrieval System (CAIRS)

Work History

Management Analyst, 10/2017 to Current
Company Name – City, State

Operating in a lead Billing Analyst role by guiding and directing the monthly flow of the Billing Information Processing System (BIPS) processing, troubleshooting system issues, and manage vendor and BCO data. Manage all output products and check for quality assurance
Coordinate with Base Communications Office (BCO) staff at all locations to obtain, populate, and validate all additions, moves, and changes to inventory associate with or in support of BCO billing services within BIPS
Prepares billing data for over 20 different bases monthly. Providing timely and reliable technical advice and assistance to internal and external customers and vendors in reference to financial and billing concerns. Advice is given, based on good knowledge of proper applications of COMNAVIDFOR M-2066.1. Ongoing and continued assistance in the development of the BIPS database
Manage and balance workloads, set priorities and ensuring deadlines are met. Reviews work to ensure acceptable standards, and coordinating work related matters with personnel at the Departmental level
Provide training to new analysts on the billing process and other aspects of the division
Liaisons with vendors in order to resolve discrepancies concerning billing/Accounts Payable/Receivables, preparing reports and making recommendations for resolving order and billing concerns

Logs and Record Tech, 01/2013 to 01/2017
Company Name – City, State

Oversaw, supervised and delegated day-to-day operations with the Logs and Records work center as well as emphasized professional training and personal well-being of each clerk
Performed a variety of clerical, administrative, and managerial duties including answering telephone inquiries, taking messages, and transferring calls to appropriate individuals with a high level of accuracy
Responsible for the management of aircraft logbooks, Aeronautical Equipment Service Records and Aircraft Discrepancy Books in support of Fleet Carrier Landing Practice and Carrier Qualifications
Provides Maintenance Control with up-to-date aircraft maintenance reports, periodic inspections cycles and component replacement reports required to provide safe and airworthy aircraft. Informs management of any issues and complaints to ensure resolution and compliance with all Navy policies and procedures

Administration Departmental Leading Petty Officer , 01/2009 to 01/2013
Company Name – City, State

Advice management issues and complaints to ensure resolution comply with administration procedures. Supervised the work administrative functions, work flow, and daily procedures to ensure that customer service, deadlines, and proper procedures, were provided while troubleshooting any errors or problems that may have occurred
Trained or instruct subordinates in daily job duties or company policies -Streamlined office procedure and personally screened processes and tracked more than 1,000 items of correspondence with 100% accuracy and accountability which reduced correspondence routing time by 2 ½ days
Coordinated and processed training requirements for 243 personnel 1,100 formal training hours, which effected a 33% improvement to the department's training readiness
Identified subordinates through recommendations and award writing resulting in a Junior Sailor of the Quarter
Created a database tracker for scheduled training, uniform inspection and personnel qualification saving hundreds of man hours in administrative work
Led two Navy-wide HURREX drills for 17 departments, which resulted in 100% accountability for over 2,800 assigned Sailors and their departments

Library Technician, 01/2005 to 01/2009
Company Name – City, State

Perform materials circulation functions including checkout, checking, and renewal
Effectively respond to telephone and in-person inquiries
Acknowledge complaints and problems and resolve them within areas of authority
Provide instruction to patrons by explaining and demonstrating the proper use of equipment, library automation system and online resources
Operate and maintain a variety of library and office equipment
Create and maintain patron database files, exercising discretion and making decisions
Assign subject headings, call numbers and categories to all formats of library materials
Plan, organize, promote and implement programs, displays, and other activities at the Library and in the community

Education

High School Diploma: 06/1989
Brentwood High School - City, State

No Degree: Business Administration And ManagementUniversity of Phoenix - City, State

Resume Overview

School Attended

Brentwood High School
University of Phoenix

Job Titles Held:

Management Analyst
Logs and Record Tech
Administration Departmental Leading Petty Officer
Library Technician

Degrees

High School Diploma : 06/1989
No Degree : Business Administration And Management

Management Analyst Resume Example

Resume Score: 80%

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