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Maintenance Specialist Admin Resume Example

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MAINTENANCE SPECIALIST ADMIN
Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Skills
  • Professional demeanor
  • Detail-oriented, Self- directed
  • Event coordination
  • Training and coaching
  • Project management
  • Motivational leadership style
  • Reception
  • Inventory control
  • Customer relations
  • Expense reporting
  • Time management ability
  • Ability to prioritize
  • Banking operations
  • Data entry
  • File and data retrieval systems
  • Computer proficiency
  • Human resource knowledge
  • Process improvements
  • Invoicing and billing
Experience
11/2014 - 11/2019UPSMonroe, NC
Operations Manager
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Monitored and managed all aspects of department operations including 60 employees in production, safety, equipment, performance, quality and records management.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
05/2019 - 08/2019MKP TruckingCharlotte, NC
Fleet Manager
  • Secured optimal employee performance by managing reward and disciplinary programs.
  • Observed strict safety measures and made sure all drivers were equipped with knowledge needed to work safely.
  • Identified issues with work vehicles and put in maintenance requests with the shop department.
  • Supported senior leadership during executive decision-making processes by documenting equipment transfers and sales details.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Compiled reports into reporting database to accurately track daily exceptions to manage time, cost and inventory.
  • Supported leadership by delegating assignments and monitoring mechanic performance to ensure timely work completion.
  • Mentored drivers and encouraged employees to effectively manage time, resulting in optimal mileage performance.
  • Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
  • Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
  • Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
  • Conducted bi-monthly safety meetings to share best practices that deterred operational risks.
05/2019 - 08/2019P&P LogisticsCharlotte, NC
Office Manager
  • Oversaw office inventory and timely reordering of supplies.
  • Managed financial documentations such as expense reports and invoices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Oversaw training and daily performance of 25+ staff.
  • Interviewed, onboarded, developed and oversaw daily activities of 25+ personnel.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
06/2018 - 05/2019Fedex GroundCharlotte, NC
Maintenance Specialist Admin
  • Inspected contract as well as company owned equipment on a quarterly basis to quickly identify issues that could cause breakdowns or violate DOT regulations.
  • Managed tire inventory using EMDECS truck maintenance software to restock items. Requisitioned supplies and equipment.
  • Observed equipment and driver safety protocols in the field to prevent injuries and accidents.
  • Cordially interacted with customers and displayed professional appearance as representative of company.
  • Identified problems during daily work inspections and addressed concerns with contracted service providers.
Education and Training
05/2013Wingate, NC
Associate of Applied Science in Applied PsychologyWingate University
Trenton, NJ
Bachelor of Science in Criminal JusticeThomas Edison State University
06/2011Monroe, NC
High School DiplomaParkwood High School
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Resume Overview

Companies Worked For:

  • UPS
  • MKP Trucking
  • P&P Logistics
  • Fedex Ground

School Attended

  • Wingate University
  • Thomas Edison State University
  • Parkwood High School

Job Titles Held:

  • Operations Manager
  • Fleet Manager
  • Office Manager
  • Maintenance Specialist Admin

Degrees

  • Associate of Applied Science in Applied Psychology
    Bachelor of Science in Criminal Justice
    High School Diploma

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