Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I have an uncanny ability to communicate with all people which has made me a superior manager of employees and a master of customer service. I am even-tempered, well-read, and intuitive.

I am a forward-thinking professional proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success.

Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

My drive for perfection, hard-worker mentality, and highly effective communication skills make me the optimal employee.

I believe in punctuality, time management, professionalism, and preparedness at all times. I thrive working on my own or in a team environment alike.

I am also an accomplished writer and musician, having published both books and music. My writing abilities have served well during my career, allowing me to write essential documents for process advancement.

  • Basic welding skills
  • Hand tool operations
  • Supervision
  • Troubleshooting
  • Collaboration
  • Analytical
  • Irrigation system maintenance
  • Maintaining equipment
  • Basic stonework design
  • Laying outdoor flooring
  • Construction of stone walls and fire pits
  • Work site cleaning and organization
  • Weeding and edging
  • Landscape maintenance
  • Project management
  • Maintenance & Repair
  • Active listening
  • Working collaboratively
  • Communications leadership
  • Cactus and desert landscape design
  • Work ethic
  • Standard operating procedures understanding
  • Safety behaviors expertise
  • Materials handling
  • Basic math
  • Microsoft Office
  • Training & Development
  • PPE use
  • Leadership
  • Data management
  • Organization
  • Decision-making

• Strong communicator

• Deadline driven

• Decisiveness

• Natural leader

• Book publishing

• Effective interviewer

• Creative writing

• Concept development

• Clean driving record

Maintenance/Landscaper/Construction, 06/2020 - Current
Ensight Solutions Kansas City, MO,
  • Motivated and supported coworkers in completing work in a timely manner to increase work quality and efficiency.
  • Performed work safely and effectively in high and precarious places.
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
  • Participated in various projects including landscaping creation, design, and maintenance.
  • Install and maintain irrigation systems, proficient, maintenance and repair work.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
  • Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
  • Installed block and stone décor according to plans and specifications.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Planned and cultivated designer landscape to enhance front and back yard appearance.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Prepared soil and gardens to plant with mulch and sod.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Trimmed, pruned, or removed shrubbery, trees, cactus and other various desert plants.
  • Hauled and arranged gravel, rocks and boulders.
  • Reviewed design plans and instructions and completed work according to specifications.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Operated and maintained basic landscaping equipment and vehicles.
Operations Manager, 02/2017 - 11/2019
Entegris, Inc. Round Rock, TX,

• Management responsibilities included hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity

• Managed drivers and their unique needs in order to boost employee morale and thereby productivity

• Strengthened operations with superior communication skills in employee management and clientele interactions

• Reduced operating budget by continually implementing process improvement

• Collaborated with staff to maximize driver output by adding key supplemental resources

Planned, organized, staffed, directed and controlled specific day-to-day operations within the hub

  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
  • Analyzed strategic, core and support processes and recommended improvements to streamline processes.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Led cross-functional communication initiatives to meet account order timelines.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Operations Manager, 04/2009 - 02/2017
Banfield Pet Hospital Pompano Beach, FL,

• Management and prepared driver itineraries to ensure safety and efficiency, minimize operational cost and maximize operational quality, including the movement, tracking and administration of trailers

• Effectively controlled the contractor-employer relationship by managing tight control over the franchise

• Planned and executed new methods and literature for faster, more productive practices

• Conducted analysis to address communication barriers between contracted drivers and FedEx customers

• Analyzed operational performance through direct observation, interpretation of reports and collaboration with others

• Led key projects in the hiring process which led to better candidate selection thereby streamlining the entire process

• Monitored all facets of a "Last Mile" delivery service, from employee needs and concerns to budgetary issues

Owner, 11/2006 - 02/2009
Corduroy Enterprises (FedEx Ground Contractor) City, STATE,

• Owned and operated FedEx Ground contracted business

• Expanded operation to multi-route status within one calendar year while developing company employee relations strategies

• Accepted nomination for Contractor of the Year in 2007

• Developed pay-scale and hours worked management system allowing for improved pay/performance ratio

• Built valuable credit buying resources for trucking business and maintained strict operating budgets

• Learned impeccable work ethic being owner/operator while adhering to the companies highest standards

Education and Training
Associate of Science: Master Tech Program, Expected in
Denver Automotive And Diesel College - Denver, CO,

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School Attended

  • Denver Automotive And Diesel College

Job Titles Held:

  • Maintenance/Landscaper/Construction
  • Operations Manager
  • Operations Manager
  • Owner


  • Associate of Science

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