Experienced in in food services, experience in restaurant management, experience in customer service in food services, cook experience in food services. experience in fitness club maintenance. experience in fitness club customer service. experience in fitness club front desk operations. Experience in Customer Service Representative operations.
Inspected and tested machinery to diagnose malfunctions. Completed routine preventative maintenance. Completed daily rounds to inspect facilities equipment. Maintained a professional level of cleanliness in public restrooms and locker rooms. Assisted in locating staff member per request of the fitness club member. Reduced number of complaints of customers by effectively solving the club members concerns.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevented store losses using awareness, attention to detail and integrity. Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Provided courteous and informative customer service in an open kitchen format. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Enforced appropriate work-flow and quality controls for food quality and temperature. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Served as mentor to junior team members.
Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs. Guided customers in choosing items that reflected personal style and shape. Administered all point of sale opening and closing procedures. Replenished floor stock and processed shipments to ensure product availability for customers.
Interpreted prints, drawings and sketches. Assembled components with hand and power tools. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Expertly measured, cut, bent and fitted small tubing to machines.
Collected customer feedback and made process changes to exceed customer satisfaction goals. Demonstrated mastery of customer service call script within specified time frames. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Provided courteous and informative customer service in an open kitchen format. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Followed proper food handling methods and maintained correct temperature of all food products.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
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