Maintenance Director resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Relationship building
Persuasive communication style
Professional demeanor
Team collaboration
Education
Community College of Allegheny CountyPittsburgh, PAExpected in ā āNo Degree:Science Education - GPA:
Ambridge Area High SchoolAmbridge, PAExpected in 06/1976 ā āHigh School Diploma: - GPA:
Work History
Fundamental Administrative Services, Llc - Maintenance Director Amarillo, TX, 05/2016 - 07/2020
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Monitored building systems and directed preventive maintenance.
Procured pricing information from various vendors to support cost-effective purchasing.
Reviewed technical documentation to complete equipment maintenance and repair.
Sourced outside contractors for special projects and oversaw bidding and selection processes.
Verified building areas were working optimally and kept clean.
Managed efficient teams of up to 5 employees.
Supervised employee performance, preventive maintenance and safety.
Provided guidance to management regarding project bids for onsite improvements.
Village Green Companies - Assistant Property Manager Detroit, MI, 01/2014 - 05/2016
Validated rental eligibility by using Gates Hudson & Associates verification process.
Validated rental eligibility by using Gates Hudson & Associates verification process.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Introduced prospective tenants to types of units available and performed tours of premises.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Showed apartments to potential tenants and answered questions regarding community.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
Verified tenant incomes and other information before accepting lease applications.
Escalated major issues to property manager for immediate remediation.
Greeted clients, showed apartments, and prepared leases.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Held high approval rating and maintained customer loyalty with top-notch service.
Distributed and followed up on tenant renewal notices.
Responded to requests and scheduled appointments for property showings.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Preston Ford/Hondai/Honda & Crivelli Chevrolet - Automobile Salesperson City, STATE, 01/1997 - 12/2008
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Negotiated purchase prices and explained sales, warranty and optional products.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Contacted associated dealerships to locate desired vehicles meeting customer specifications.
Prepared purchased vehicles and completed final delivery checks.
Maintained compliance with all service, quality, and regulatory standards.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Answered telephone and email inquiries from potential customers.
Tracked down hard-to-find merchandise at diverse locations.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Outlined sales, warranty and service procedures.
Completed registration paperwork and sales documentation.
Met customers on lot and in showroom to discuss available vehicles and options.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
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