Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated Maintenance Supervisor bringing 11 years of positive maintenance team leadership. Strong knowledge of preventive maintenance scheduling as well as unscheduled repairs to minimize downtime. Highly skilled in electrical and preventive maintenance with commitment to quality and efficiency. Result-oriented Maintenance Director effective at developing, coordinating and leading facilities maintenance activities. Decisive leader proficient in managing preventive, predictive and corrective maintenance for retirement facilities. Adept at planning, organizing and managing maintenance needs with a proactive approach. Safety-oriented and driven project and program manager with in-depth understanding of structural and life safety systems. Strategic planner, complex problem-solver and forward-thinking leader with 11 years of experience in facilities management and team leadership. Accomplished in reducing costs and energy use while increasing system performance. Demonstrated success in keeping building systems running smoothly and efficiently. Knowledgeable about maintenance and repair needs for Ptac, plumbing and electrical equipment. Focused on directing activities within the limitations of budget, time and codes requirements. Skilled leader and problem-solver with record of success overseeing maintenance work. Excellent maintenance and repair abilities demonstrated in enviromented settings. Resourceful in coordinating supplies and personnel to meet any need.

  • Contractor management
  • Facilities maintenance
  • Inventory monitoring
  • Safety protocols
  • Purchasing oversight
  • Structural standards understanding
  • Building systems knowledge
  • Friendly, positive attitude
  • Employee performance evaluation
  • Maintenance & Repair
  • Communication
  • Project planning
  • Leadership
Maintenance Director, 07/2010 to 06/2021
Promedica Senior CareTowson, MD,
  • Managed team of employees, daily progress reports and overall project planning.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Put in place clear processes for repairs, system updates and building enhancements.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Provided insight and information to management regarding onsite improvement project specifications.
  • Performed continuous evaluations of building systems and oversaw preventive maintenance.
  • Managed safety and fire protection planning, preparation and employee drills.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Directed the bidding and selection processes to find external contractors for specialized projects.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Set and managed policies covering building systems operation and maintenance.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Investigated accidents and injuries, preparing reports on findings.
Truck Driver, Crude Oil Transportation, 04/2004 to 05/2010
Us Foods Holding Corp.Media, PA,
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Loaded, balanced and secured product to safely transport goods.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Submitted reports on condition of truck at end of each trip.
  • Recorded expenses and maintained receipts.
  • Conducting pre-inspections to keep trucks reliable and well-maintained.
Delivery Truck Driver, 01/1999 to 03/2004
Travelcenters Of AmericaWest Greenwich, RI,
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Coordinated accurate paperwork and collected payments from customers to meet financial objectives.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Conducted vehicle inspections prior to and after every trip and performed minor repairs
  • Loaded products onto trailers for delivery.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Ran routes of up to 60 miles per day to efficiently deliver 25+ orders.
  • Managed proper transportation of dangerous goods such as gas and diesel with no incidents.
  • Performed deliveries throughout greater tri - parish area.
  • Operated truck to move products and materials across parish.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Used forklift equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Unloaded packages from pallet trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Store Manager, 12/1986 to 06/1999
Auto Zone Auto PartsCity, STATE,
  • Rotated inventory from oldest to newest to maintain fresh stock.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
  • Implemented succession planning by training and developing 15+ associates into leadership positions.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Interviewed, hired, supervised and trained numerous employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Achieved sales quota by incorporating social media and brand marketing.
  • Restocked inventory upon shipment arrival and checked merchandise into computer system to maintain accurate records.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw POS operations and cash management to reduce errors.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Hired, trained, evaluated performance and enforced disciplinary actions for 100+ associates.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education and Training
High School Diploma: , Expected in 05/1983
Thibodaux High School - Thibodaux, LA
: Diesel Mechanics, Expected in
South La Vo-tech - Houma, LA,

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School Attended

  • Thibodaux High School
  • South La Vo-tech

Job Titles Held:

  • Maintenance Director
  • Truck Driver, Crude Oil Transportation
  • Delivery Truck Driver
  • Store Manager


  • High School Diploma
  • Some College (No Degree)

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