maintenance resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Critical Thinking
  • Decision Making
  • Preventive Maintenance
  • Problem Detection and Resolution
  • Supply and Parts Ordering
  • Manual Dexterity
  • Relationship Building
  • Data Entry
  • Stocking and Replenishing
  • Stockroom Maintenance
  • Attention to Detail
  • Teamwork and Collaboration
  • Recordkeeping and Documentation
  • Shipping and Receiving
  • Safety Awareness
  • Product Sales and Promotion
  • Goal Setting and Prioritization
  • Cleaning and Sanitizing
  • Equipment Maintenance
  • Cash Register Operations
  • Motivated Team Player
  • Quick Learner
  • Inventory Management and Planning
  • Payment Processing
  • Verbal and Written Communication
  • Customer Service
  • Product Inspection
  • Quality Control
Maintenance , 09/2019 - 01/2022
Willow Valley Retirement Communities Lancaster, PA,
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Cleared clogged drains and replaced valves, faucets and fixtures.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented diagnostics to identify failures, determine parts and material requirements and facilitate repairs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Maintained or repaired specialized equipment or machinery.
Overnight Stocker, 08/2017 - 07/2019
Whole Foods Dublin, CA,
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Followed instructions to properly arrange merchandise items.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Assessed floor displays to restock merchandise.
  • Checked shelves in department to determine replenishment needs.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Identified and quickly handled spill clean-up.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
Backroom Stocker, 03/2017 - 06/2017
Gold's Gym International, Inc. College Station, TX,
  • Kept stockroom clean and neat for maximum productivity.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Removed liquidation merchandise by maintaining and cleaning clearance areas.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Customer Service Manager, 09/2015 - 10/2016
Hastings Entertainment Inc City, STATE,
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Conducted research and reviewed findings to solve customer issues.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Bachelor of Science: Biology, Expected in 12/2025
University of Houston - Victoria - Victoria, TX
Status -
  • Recognized consistently for working in a safe, efficient and accurate manner.
  • Promoted from Cashier to Customer Service Manager, in less than 12-months.
  • Improved team productivity by training and mentoring many new employees.

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Resume Overview

School Attended

  • University of Houston - Victoria

Job Titles Held:

  • Maintenance
  • Overnight Stocker
  • Backroom Stocker
  • Customer Service Manager


  • Bachelor of Science

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