maintenance admin lead resume example with 19 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Accomplished Production Planner with 10 years of experience in providing smooth production operations by managing schedules, inventory and logistics. Collaborates with teams to monitor productivity, review raw material inventory and determine production scheduling. Adept in developing solutions for increasing productivity through a strong understanding of the final product, manufacturing equipment and all aspects of daily operations. Easy to adapt to any type of manufacturing and different types of operations.

  • Sensitive Material Handling
  • Timeline Planning and Management
  • CRM and Office Management Software
  • Accounting Support
  • Professional and Mature
  • Employee Training and Development
  • Operational Processes
  • Data Analysis and Research
  • Meticulous Attention to Detail
  • Multitasking and Prioritization
  • Strong Problem Solver
  • Customer Relations
Maintenance Admin. Lead, 01/2022 to Current
Eaton CorporationRaleigh, NC,
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel
  • Communicated with customers regarding Purchase processes to take accounts off hold.
  • Worked with vendors to obtain quotes, negotiate contracts and handle 50+ shipments per week.
  • Worked with Maintenance department to ensure repairs are being done on time.
Production Planner, 11/2017 to 01/2022
Cgi Group Inc.Burlington, NC,
  • Effectively communicated detailed information accurately and clearly to production staff and management.
  • Created production schedules by considering deadlines for customer orders and sales forecasting.
  • Prepared production schedules for various manufacturing activities and maintained levels to achieve consumer demands.
  • Developed production procedures by evaluating workflow, devising targeted plans and creating customer order schedules aligned with available materials and resources.
  • Utilized Navision/Agriware to coordinate production resourcing to streamline planning, development, manufacturing and sales processes.
ERP Specialist, 02/2019 to 06/2019
FiservAustin Exps, TX,
  • Prepared proposals for new professional service and technology implementation when necessary.
  • Supported business development necessary for system security and improvement.
  • Consulted users to determine areas in need of improvement.
  • Assessed and defined key business processes, policies and procedures through product implementation.
  • Developed and managed project plans while providing status updates to management.
  • Explored new technologies and tools that quality assurance team could use for testing purposes.
Production Supervisor, 04/2016 to 11/2017
Apex SystemsMilford, CT,
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Established and updated production schedules to meet changing demands.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Established procedures for verification of incoming and outgoing shipments to keep warehouse inventory current.
Production Analyst, 06/2014 to 04/2016
Rv RetailerTyler, TX,
  • Generated production graphs and analyzed production trends using Excel.
  • Monitored manufacturing processes and made improvements to increase profit.
  • Evaluated data to validate or indicate deviations from existing standards.
  • Performed production adjustments for quality and productivity.
  • Forecasted staffing needs and production volume and produced and prepared daily operations reports.
  • Automated data management processes to increase efficiency and reduce errors.
  • Improved data collection and processing for different workflows and processes.
  • Wrote reports about processes and presented to executives.
Sales/Production Liaison, 01/2009 to 06/2014
Spectrum Health Systems, Inc.Sycamore, GA,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Fostered relationships with customers to expand customer base and retain business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Established and updated production schedules to meet changing demands.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Sales Coordinator, 10/2008 to 01/2009
Rocket FarmsCity, STATE,
  • Fostered relationships with customers to expand customer base and retain business.
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Coordinated and finalized sales proposals to complete purchases.
  • Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.
  • Collaborated with Accounting to implement processes, identify and correct problems and document revisions for procedures.
Dental Assistant/Office Manager, 04/2003 to 10/2008
City Dental CentreCity, STATE,
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Monitored office inventory to maintain supply levels.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
  • Expedited and settled Dental Treatment claims by collaborating with insurance companies and handling collections to expedite payment issues.
  • Guided administrative and professional staff through computer and software problems.
Spanish Translator, 06/2003 to 06/2008
Victor Kim Attorney At LawCity, STATE,
  • Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
  • Reviewed and translated documents, forms and technical materials in both English and Spanish.
  • Maintained confidentiality of data during interpreting sessions due to sensitive nature of discussions.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Interpreted conference calls and other workplace communications in real-time.
  • Consulted dictionaries, lexicons, encyclopedias and computerized terminology banks to aid in translation.
Education and Training
High School Diploma: , Expected in 06/2003 to Alisal High School - Salinas, CA
: , Expected in to Hartnell College - Salinas, CA
Native/ Bilingual
Native/ Bilingual

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Resume Overview

School Attended

  • Alisal High School
  • Hartnell College

Job Titles Held:

  • Maintenance Admin. Lead
  • Production Planner
  • ERP Specialist
  • Production Supervisor
  • Production Analyst
  • Sales/Production Liaison
  • Sales Coordinator
  • Dental Assistant/Office Manager
  • Spanish Translator


  • High School Diploma
  • Some College (No Degree)

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