Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Processes and procedures
  • Communication
  • Goal-oriented
  • Project coordination
  • Problem Resolution
  • Troubleshooting
  • Technology resource integration
  • Product and service knowledge
  • Product integration
  • Commercial background
  • Replacement and repair experience
  • Multitasking
Experience
Maintenance , 07/2021 to Current
ElsupermarketsAlbuquerque, NM,
  • Complete work orders through SAP
  • Daily Engine and riser room paperwork
  • Pm's on condenser and evaporator units
  • Pm's on compressors and sprinkler risers
  • Troubleshooting and repair of refrigeration system under general supervision
  • Ice room operations
  • Troubleshoot electrical issues using tools such as multimeter, tone and probe set
  • Completed repairs, scheduled and predictive maintenance on different equipment and systems.
  • Read technical manuals and schematics to understanding specific configurations.
  • Connected and set up control panels and alarm components.
  • Install, troubleshoot and repair of badge access, intrusion, fire alarm, card access systems
Supervisor, 01/2018 to 09/2020
Challenge UnlimitedGodfrey, IL,
  • Site surveys and risk assessments of commercial facilities, schools, college campuses, medical facilities, hotels, restaurants, military facilities, and residential properties
  • Conducted evaluations and reviews for employees.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Created training manuals for employees to use as references.
  • Established technician schedules and assignments based on skillset and equipment availability.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Performed inspections of jobsites in progress to gauge technician skill, performance, and adherence to company guidelines in field.
  • Cross-trained in most company roles to maximize operational knowledge.
  • Developed relationships with customers to expand customer base and enhance loyalty and retention.
  • Coordinated and finalized sales proposals to complete purchases.
  • Drove sales by effectively up-selling and cross-selling products to maximize profitability.
  • Reconciled shipping and receiving logs and purchase orders.
  • Generated shipping documents including packing lists and invoices using quickbooks, excel, and word.
  • Offered repair or service options to help customers make decisions.
  • Serviced and repaired equipment according to manufacturer guidelines.
  • Monitored installations to maintain compliance with local codes and industry best practices.
  • Tested components, assemblies and systems to diagnose problems.
  • Operated diverse range of mechanical and electronic equipment.
  • Maintained up-to-date knowledge of latest research and trends through manufacturers factory certifications
  • Oversaw on-site and off-site maintenance, repair and installation jobs.
  • Trained customers on equipment use after installation.
  • Reviewed blueprints and LOMs for accuracy and code compliance
Systems Integration Technician, 02/2012 to 12/2017
Aviat Networks, Inc.Homeoffice, TX,
  • Review orders before purchasing to ensure correct quantities and correct materials
  • Review blueprints and part take offs
  • Organize warehouse and inventory parts and materials
  • Install, test, commission and service multiple brands of fire alarms.
  • Integrate fire alarms with sprinkler systems, ANSUL systems, HVAC controls, releasing systems, access systems, elevator recalls and shunt trips
  • Complete work orders, testing and commissioning reports

Install, program, and service the following

  • Temperature and environmental alarms
  • Gates, traffic control barriers, including site preparation such as setting up forms to pour concrete pads and islands, piping line voltage electrical, piping low voltage, cutting road surfaces and installing induction loops.
  • Pedestals and associated peripherals such as long range readers, intercoms, phone entry devices.
  • Enterprise level card access software and databases
  • All types of electronic locks, including maglocks, rim strike, electric panic hardware, electric lockset, mortise locks and unlatch, wireless locks
  • Alarm systems for generator monitoring solutions to alert for things such as low fuel, low oil, low coolant, engine under and over speed, temperature, low battery and out of phase
  • Nurse call systems
  • Ksu based telephone systems
  • Wireless and hardwired networks
  • Variety of cabling, including line voltage, low voltage, and fiber optic
  • Various types of raceways such as EMT, IMC, Rigid, Wiremold, greenfield, flex, seal tite, carflex
  • CCTV and IP based camera systems
  • Enterprise level VMS surveillance software
  • Remote access and viewing for card access, surveillance software, intrusion detection systems
  • Powered door openers and controls, ADA compliant
  • Integrate powered door openers with card access systems, intrusion detection systems, fire alarms, intercoms and remote release controls.
  • Custom make mounts, brackets, parts as needed for installation or service
  • High and low voltage emergency lighting
  • Bank vault intrusion detection systems
  • ATM machine intrusion systems
  • Weapons and supply vaults

Frequently used aerial work platforms such as single man lifts, scissor lifts, articulating boom lifts and bucket trucks. Frequently used diagnostic equipment such as voltage meters, ohm meters, tone generator and inductive amplifier sets, telephone "butt sets", Rj jack analyzer, fiber optic laser tester

  • Frequently used hand tools and power tools such as conduit benders, sds plus and sds max hammer drills, core drills, stationary and hand held band saws, reciprocating saws, circular saws, oscillating tools, high torque impact guns, grinders, nibblers, sanders, etc.
Installation/Service Technician, 06/2005 to 08/2010
FergusonMansfield, TX,

Install and service the following

  • Residential, commercial intrusion and fire alarms
  • Wiring and structured cabling
  • 12 volt dc and 24 volt ac CCTV systems
  • Intercom, paging, and door entry systems
  • Electronic locks

Review parts for compatibility

Complete work orders daily

Train customers on system function and operations

Maintenance , 01/2001 to Current
Company NameCity, State,

General repair/maintenance for over 30 apartment buildings.

- repairing lath and plaster walls and ceilings

-framing

-insulating

-hanging drywall

-taping and spackling

-painting interior and exterior

-power washing

-soft washing

-installing/replacing doors and windows

-carpentry and trim

-subfloor installation

-vinyl, laminate, carpet tile and hardwood flooring

Plumbing working with

-copper pipe

-pex

-cpvc

-pvc

-abs

installing and repair of valves, traps, distribution manifold, residential filtration systems,

rough in and trim out of new residential installations

new installation/replacement of shower enclosures, regulators, toilets, faucets, washer hookups, sillcocks, traps and vents

Heating

- Installation/maintenance of electric heat, oil, lp & ng furnaces

- millivolt and line voltage thermostats

Electrical

-installation/repair of service entrance, disconnects, main panels, branch circuits, lighting, switches and receptacles

Education and Training
Diploma: Military Police, Expected in
US Army Military Police School - Ft. Leonard Wood, MI,
GPA:
High School Diploma: , Expected in
West Scranton High School - Scranton, PA
GPA:

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School Attended

  • US Army Military Police School
  • West Scranton High School

Job Titles Held:

  • Maintenance
  • Supervisor
  • Systems Integration Technician
  • Installation/Service Technician
  • Maintenance

Degrees

  • Diploma
  • High School Diploma

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