maine families referral coordinator team leader resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Extensive background working with expectant parents and parents of children birth through 18 years old. Beginning with a job in outdoor education. Working with youth on probation and later moved into residential setting 14 years ago at The Opportunity Alliance. Moving into a position at Young Parent program with with homeless youth parents which merged the early childhood education and social work degrees. Eventually moving from the residential setting at YPP and joining the Maine Families staff where I have remained for the past 10 years. Maine Families is a universal program for all parents that are expecting or have newborn. Maine Families works with families until child's third birthday. As a family visitor focusing on my work with families experiencing SUD, mental health challenges, trauma experienced through journey to seek asylum and homelessness.

  • Group Facilitating
  • Working daily with Interpreters
  • Database/Excel/Computer Skills
  • Certified Lactation Counselor
  • Motivation Interviewing
  • Reflective Supervision
  • Touch Points
  • Community Building/Collaborations
  • Understanding of Referral Network to support families in Greater Portland Area
  • Work daily with Paula Vokey, Jenny Boone, Brogan Poulin MMC staff in OB/Mother Baby at MMC along with PHN in Portland Mary Anne and Larisa
  • Understand Cradle ME referral process
  • Parents as Teachers
  • Assessing needs
  • Goal Setting
Work History
04/2016 to Current
Maine Families Referral Coordinator/Team Leader The Opportunity Alliance City, STATE,
  • Handle all the referral that are sent to Maine Families Cumberland County for the past 4 1/2 years.
  • Create and organized system to track all our referrals. We receive about 700 referrals a year. Maintaining a waitlist of 60-80 families at all times.
  • Call and assess the needs of every new referral, making sure they also got call from PHN, have WIC and other servies in community. If they don't I make referrals when needed.
  • Collaborate with PHN, CDC, Preble Street Teen Center, DHHS, MMC and other community partners.
  • Attend community meetings
  • Assign Families Visitors new families
  • Supervise 3-4 Family Visitors using reflective supervision
  • Continue to have a small caseload of 10-12 families most of which are in recovery, have mental health challenges, are asylum seekers or have experienced lose and trauma.
09/2010 to 04/2016
Maine Families Family Visitor The Opportunity Alliance City, STATE,
  • Carried a case load of at least 15 families at all times, completed minimum of 325 visits a year in various setting through out the community including in homes, parks, shelters, hospitals and jails.
  • Work with families from all over the world including both Asylum seekers and refugees.
  • Used in person and phone interpreters on regular basis.
  • Work with parents with SUD, mental health challenges, cognitive challenges, families experiencing homelessness, DHHS involvement and DOC involvement.
  • Trained in Parents as Teachers, Touch Points, Motivational Interviewing, Infant Mental Health, PMAD's, DV, CLC among other extensive trainings over my 12 years with Maine Families.
  • Facilitated a group at Long Creek Youth Development Center with Brain Clark formally of Strong Fathers & Conscious Fathers.
09/2008 to 09/2010
Family Visitor/Young Parent Program/22 Park Ave The Opportunity Alliance City, STATE,
  • Conducted weekly home visits with residence at 22 Park Ave and other young parents in the community.
  • Completed ASQ, ASQ-SE to help parents learn to track their child(ren) milestones and assess if early interventions needed to accessed through CDS or other in homes supports...
  • Completed referrals and connected parents with services in the community. With the intent to access basic needs, mental health, SUD and development services. As a way to reduce isolations and build resiliency through community connections and to create social supports in times of need.
  • Delivered foundational visits on topics such as sleep, feeding, play, routines, development, attachment, discipline, health, family wellbeing..
  • Encouraged parent/child interactions at every visits. Incorporating reading, play and developmental activities while giving families space to as questions and in safe nonjudgmental environment.
  • Organized 4 groups weekly at YPP, collaborating with YAAPP, SARSM, Planned Parenthood, UMaine Cooperative Extension, CDS along with groups facilitated on varied child development topics.
09/2006 to 09/2008
Senior Residential Tech MaineStay/The Opportunity Alliance City, STATE,
  • Supervised 12 group home residents in all daily activities of residential program.
  • Assisted in administration of medications and worked with pharmacy to replenish medications.
  • Prepared meals for residents and performing weekly meal planning and grocery shopping with residents.
  • Ran morning life skills group 5 days weekly. Which included volunteering in community, reading newspaper and discussing current events, job search, exercise/yoga classes/meditation...
  • Took residence on hiking, camping and outdoor adventure trips.
Expected in 05/2006
Bachelor of Science: Social Worker
The University of Southern Maine - Portland, Maine,
Expected in 05/1996
Associate of Science: Early Childhood Education
Dean College - Franklin, MA
Expected in 06/1994
High School Diploma:
Scarborough High School - Scarborough, Maine ,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • The University of Southern Maine
  • Dean College
  • Scarborough High School

Job Titles Held:

  • Maine Families Referral Coordinator/Team Leader
  • Maine Families Family Visitor
  • Family Visitor/Young Parent Program/22 Park Ave
  • Senior Residential Tech


  • Bachelor of Science
  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: