mail clerk resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Skills include organizing, reviewing and editing information with data from diverse sources. Competent with ArcGIS, QGIS, and other programs.

  • ArcGIS Online
  • ArcGIS Pro 2.5
  • ArcMap 10.7
  • ENVI 5.5
  • Google Drive
  • Microsoft Office
  • MultiSpec
  • QGIS 3.
  • Cash Register
  • Customer Service
  • Data Acquisition
  • Data Collection
  • Data Management
  • GIS
  • Explorer
  • Inventory
  • Mail
  • Microsoft Office
  • POS
  • Troubleshooting
  • Workplace Safety
  • Information consolidation
  • Multitasking abilities
  • Interpersonal Communication
  • Verbal and written communication
  • Good listening skills
  • Flexible & Adaptable
Work History
08/2019 to Current Mail Clerk Catholic Health Initiative | Los Angeles, CA,
  • Using Special Software To Receive Packages Sorting Packages Customer Service Sorting Mail.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Carried out day-day-day duties accurately and efficiently.
  • Served customers in a friendly, efficient manner following outlined steps of service.
08/2017 to 11/2017 Inventory Control Clerk Patterson Companies | Washington, DC,
  • Maintaining Inventory Using Handheld Merchandise Gun Pulling Discontinued Items Deleting Products from the Store's System Reducing SHRINK Storewide Customer Service.
  • Completed physical inventory counts each work shift.
  • Completed scheduled audits with efficient and accurate approach.
  • Kept up-to-date on store, shelf and order availability of all products.
  • Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Checked prices and calculated totals for accurate invoice processing.
  • Maintained inventory count, tracked usage and documented variances.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Greeted store customers and discussed needs.
  • Recorded adjustments, pallet audits and tracked discrepancies.
  • Performed data entry and completed proper paperwork.
  • Verified contents of inventory loads against shipping papers.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
10/2016 to 08/2017 Cashier Raising Canes Chicken | Owensboro, KY,
  • Operating Digital POS Cash Register Systems Restocking Shelves Observing Best-By Dates and Pulling from Shelf Accordingly Reducing SHRINK at Front-End of Store Customer Service.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Expected in 05/2022 to to Bachelor of Science | Biology Appalachian State University, Boone, NC GPA:
  • Concentration in Ecology, Evolution, and Environmental Science
  • Received ACCESS Scholarship
  • Coursework in GIS, Biology and Environmental Science
Expected in 05/2022 to to Certification | Geographic Information Systems Appalachian State University, Boone, NC GPA:
  • Coursework in GIS Technology, Planning and Cartographic Design
Additional Information
  • Recipient of Appalachian State University ACCESS Scholarship: ACCESS offers its scholars a four-year university education at Appalachian without student loans. Specifically, the ACCESS program supplements federal financial aid grants, state grants, scholarships, and other forms of financial assistance with sufficient funds to cover the cost of institutional charges (tuition, fees, room, board, and health insurance). Scholarships are awarded based on academic merit and financial need.
  • Recipient of the Davidson County Education Foundation Community Impact Grant: I applied for the grant with a community project based idea, the idea behind the project was to involve local community members in a “Spirit of Denton” art show showcasing local talent from both the community and local high school students. Over the duration of three days in May of 2017, students went on a tour of the town of Denton and photographed, sketched, or painted what they believed the spirit of the town was to them. The art show itself was held in July of 2017 located at the town hall in the heart of Denton. The winners of the art show now have their winning pieces hanging in the town hall’s museum as permanent pieces.

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Resume Overview

School Attended

  • Appalachian State University
  • Appalachian State University

Job Titles Held:

  • Mail Clerk
  • Inventory Control Clerk
  • Cashier


  • Bachelor of Science
  • Certification

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