, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced in all logistical functions of General services including Retail, Customer Service, Production Planning, Inventory Management, Forecasting, Procurement, Knowledge of Microsoft Word, Excel, Outlook. Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Skills
Inventory control
Retail sales customer service
Adaptive team player
Shipping and packaging
Team oversight
Inventory management
Team collaboration
Process improvement
Detail-oriented
Sensitive material handling
Dedicated team player
Time management
Shipping and receiving proficiency
Regulatory compliance
Strong organization skills
Service-oriented
Motivated self-starter
Fluent in English and Spanish
Customer service-oriented
Inventory control procedures
Shipping and receiving
Customer buying habits
Audit counts
Inventory tracking
Market understanding
Data gathering and documentation
Implementation support
Cash handling accuracy
Personnel training and development
Experience
09/2012 to CurrentMail ClerkAldi | Concord, NC,
Assisted with copying, sorting, receiving, bundling, and record-keeper; other duties include delivering incoming/outgoing U.S., mail outside delivery service, and inter-office mail to include books, films, records, certified, registered, and insured mail
Maintain a good relationship with customers
Help trained colleagues on how to use the equipment and delivery routes
Observed machine operation and performing minor adjustments on automated mail processing equipment, including but not limited to a six-station inserting and mailing machine, computerized direct addressing and labeling equipment, scales, high-speed tabber, folder/pressure/sealer with inserter capability and x-ray machine
Set postage meters, and calibrate them to ensure correct operation
Consult with post office employees concerning mail rates, preparation of mailing
Determining postal costs for domestic and international mail
Assisted in running index cards, postcards and envelopes through equipment
Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage
Assist in sort incoming and outgoing mail, according to type and destination, by hand
Helping prepare and check pre-sorted mail
Obtained signatures from recipients of registered or special delivery mail
I am entrusted with the County van to pick up and deliver mail to various and multiple County offices and other destinations
Able to independently lift, push and pull 50 pounds or more
Coordinating for pick-up and delivery of completed print shop jobs
Register, certify, and insure letters and parcels
Using a computer and various other applications to automate processes, i.e. mailing/envelope labeling, postage changes, and email
Advising employees from all county departments and agencies about alternative mailing options and related costs
Charging postage due to mailing and business reply mail to the appropriate office
Other related duties as assigned
07/2012 to 08/2012Badging Clerk1st Choice Agency | City, STATE,
Perform all identification card and access card issuance related tasks to include researching and reviewing source documents, verifying eligibility and discussing entitlements.
Be accountable for all Access Card related stock items.
Routinely update the database for ID card issuance and track badges and access keys and produce finished badges.
Deactivate and report security violations
Maintain the Site Information (i.e. site name, site location address, site phone numbers, and site mailing address
09/2008 to 12/2011Bulk Customer Representative and MerchandiserPepsi Bottling Group | City, STATE,
Established positive working relationships with primary contact at each account
Generated selling opportunities by maintaining and increasing shelf facings, cleaning shelving and rotating product
Merchandised product sections, build display and utilize point-of-purchase materials to stimulate sales
Interacted with store receiving personnel for acceptance load
Unloaded pallets of product from the trailer with an electronic pallet jack, and put the product in a designated area in the stores backroom
Knowledge of receiving and stocking goods
Suggest specific product purchases to meet customers' needs
Set up and arrange displays or demonstration areas to attract the attention of prospective customers
Stock shelves with products
Plan commercial displays to entice and appeal to customers
Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors
Track and trace goods while they are en route to their destinations, expediting orders when necessary
Examine products or materials to estimate quantities or weight and type of container required for storage or transport
Met store customers on the floor and discussed needs
Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages
01/2005 to 05/2008Pet Care And Support ManagerPetsmart | City, STATE,
Managed all daily activities within the Pet Care Department
Supervised all daily functions of store activity to ensure customer satisfaction.
Managed full and part-time shift schedules of employees and other personnel issues.
Delegated, assigned, and directed work tasks to associates
Accountable for entire store operations as assigned in the absence of store management
Ensured all policies and procedures are being administered and followed in the front end operations (i.e. cash control, checks authorization, processing purchases and returns, assisting customers with the merchandise)
Provided assistance to Banfield Animal Hospital
Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Interview, select, and train warehouse and supervisory personnel.
Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
Education and Training
Expected in 1998High School Diploma | Theodore Roosevelt Senior High School, Washington, DC, GPA:
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