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Machine Operator/ Production Worker Resume Example

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MACHINE OPERATOR/ PRODUCTION WORKER
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail Sales Associate with more than 5 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.Self-motivated Machinist determined to produce and repair all mechanical equipment with precision and keen attention to detail. Production Operator with outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods.
Skills
  • Windows XP, Vista, 7, 8.1, 10
  • Customer-oriented
  • Active listening skills
  • Personable
  • Employee relations
  • Natural leader
  • Upselling techniques
  • Strong customer focus
  • AC/DC control circuitry
  • Works well in a team environment
  • Quick with hands
  • Polycarbonate applications
  • Plastic moldingHigh-volume automated machines  machine operation
  • Strong communication skills
Experience
05/2017 to Current
Machine Operator/ Production WorkerManpower － Valley, NE
Measured instruments to verify compliance with precise specifications.
Selected appropriate speeds and feeds according to type of metal and finish specifications.
Maintained logs, lists and files and promptly completed all necessary paperwork.
Practiced safe work procedures in a timely fashion
​
09/2014 to 12/2016
Delivery DriverNAPA Auto Parts － Omaha, NE
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Communicated clear expectations and goals to each team member.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Actively pursued personal learning and development opportunities.
  • Worked with the management team to implement the proper division of responsibilities.
05/2011 to 07/2014
Sales AssociateOfficemax Inc － Omaha, NE
  • Operated a cash register for cash, check and credit card transactions with 98% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Communicated clear expectations and goals to each team member.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Worked with the management team to implement the proper division of responsibilities.
  • Actively pursued personal learning and development opportunities.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
09/2009 to 10/2010
Shift ManagerTilt Entertainment － Omaha, NE
  • Maintained peak cleanliness of the entire store.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Alerted customers to upcoming sales events and promotions.
  • Trained 2 new store associates each quarter.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Resolved all customer complaints in a professional manner while prioritizingcustomer satisfaction.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Worked with the management team to implement the proper division of responsibilities.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Preserved a perfect attendance record for 13 months.
Education and Training
2009
High School Diploma: ElectronicsWestside High SchoolElectronics
Skills
cash register, closing, continuous improvement, credit, customer relations, customer satisfaction, customer service, DC, Employee relations, focus, inventory, listening, Machine Operation, merchandising, 98, Windows XP, Natural, neat, peak, policies, power tools, problem solving, processes, quality, sales, staffing, store merchandising, telephone, Vista
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Resume Overview

Companies Worked For:

  • Manpower
  • NAPA Auto Parts
  • Officemax Inc
  • Tilt Entertainment

School Attended

  • Westside High School

Job Titles Held:

  • Machine Operator/ Production Worker
  • Delivery Driver
  • Sales Associate
  • Shift Manager

Degrees

  • High School Diploma : Electronics

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