Processed payments promptly for customers to exceed productivity standards.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Performed merchandising and signage updates during weekly and seasonal promotional changes.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Front Desk Receptionist, 01/2007 - 02/2010 Knights Inn Hotel – City, STATE,
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Handled payment processing and provided customers with receipts and proper bills and change.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Responded to inquiries and room requests made online, by phone and via email.
Signed for packages, recorded deliveries and distributed to personnel.
Drafted professional business documents, spreadsheets and correspondence.
Completed basic bookkeeping and document filing.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Managed customer complaints and rectified issues to complete satisfaction.
Processed payments and updated accounts to reflect balance changes.
Maintained front office cleanliness and organized supplies to increase productivity.
Communicated with outside offices to obtain records and transfer files for [Type] needs.
Education and Training
High School Diploma: , Expected in 05/2006 - Waxahachie High School - Waxahachie, TX GPA: Status -
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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