Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Qualified secretary with over ten years of varied administrative work experience and proven ability to handle and manage office environment; possesses effective organizational skills in addition to willingness to work above and beyond the call of duty. Dedicated and focus Administrative Assistant, Medical Coding and Billing person, and Time and Leave Clerk who excels at prioritizing, on-time completing multiple tasks simultaneously and following through to achieve organizational goals. Seeking a role of increased responsibilities.
  • In depth knowledge of Microsoft Office suites and internet telephone operations.
  • Relevant experience in software applications such as, SAP, ERP and Access.
  • Quick learner of new software applications.
  • Word processing - Ability to type 45 words per minute.
  • Proficient in spelling and grammar in both English and Spanish.
2006 to Current Machine Operator | Calhoun, GA,
  • Prepared and organized paperwork and other materials as needed for meetings, conferences, travel arrangements and expenses reports.
  • Maintained office scheduling and event calendars.
  • Composed, typed, and distributed meeting agendas and minutes, routine correspondences and reports.
  • Set up and handled incoming mail and office filing systems.
  • Collected and coordinated the flow of internal and external information.
  • Managed office equipment and office space.
  • Established the administrative work procedures for tracking staff's daily tasks Reviewing medical procedures as documented by doctors, translating medical procedures into codes that can be translated by payers, other medical coders, and other medical facilities, transmitting coded patient treatment information to payers and other recipients, coordinating insurance reimbursement of care provider, handling patient billing, reviewing patient medical records, coding treatment information using Common Procedure Terminology (CPT) codes, communicating with medical billing specialists to ensure treatment codes are accurately received.
  • Answer screen and transfer inbound phone calls, receive and direct visitors and clients, general clerical duties including photocopying, fax and mailing, maintain electronic and hard copy filing system, retrieve documents from filing system, handle requests for information and data, resolve administrative problems and inquiries, prepare written responses to routine enquiries, prepare and modify documents including correspondence, reports, drafts, memos and emails, schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors, prepare agendas for meetings and prepare schedules, record, compile, transcribe and distribute minutes of meetings, open, sort and distribute incoming correspondence, maintain office supply inventories, coordinate maintenance of office equipment, coordinate and maintain records for staff, telephones, parking and petty cash.
  • Able to type over 40 words per minute.
  • I am also able to posts, examines, computes and balances hours on time and leave records bi-weekly and on annual reports using the Vista Operating System.
  • Interprets and applies regulations regarding appointment entitlements, leave earnings, charges of leave, leave without pay, advance sick leave and compensatory time.
  • Researches and resolves discrepancies in time and pay issues.
  • Provides advice and guidance to employees and supervisors on applicable rules, regulations and procedures relating to time and leave issues including; pay entitlement, overtime, differential and holiday.
  • Maintains timekeeping files and records to ensure records are accessible to Fiscal Service staff for periodic audits.
  • Distributes leave and earning statements to employees bi-weekly and is responsible for mailing statements to employees on extended leave.
  • Processes new employees receiving time cards and placement of cards in the correct Time and Leave (T&L) unit.
  • Be responsible for a full range of payroll actions in an automated system for employees appointed under different personnel systems with unique pay accounts (General Schedule (GS) and Wage Grade (WG) employee, Non Appropriated Fund (NAF) Canteen employees, VA Cemetery employees.
  • I am a board member for United Way as a volunteer Impact review volunteer.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Inspected finished products for quality and adherence to customer specifications.
  • Supported financial analysis and support in securing and executing external financing for projects.
01/2003 to 03/2005 Program Assistant Berry Global Group Inc. | South Burlington, VT,
  • Managed all clinical and administrative aspects of the agency's services.
  • Addressed program and policy issues, developed best practices and improved service delivery.
  • Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations.
  • Entered client data in a centralized database and maintained up-to-date case records for all clients.
04/2001 to 10/2003 Administrative Assistant General Dynamics | New York, NY,
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
Expected in 2015 | Department of Social Services, Fayetteville, NC. GPA:
Expected in 1999 High School Diploma | Board Member of Catholic Charities, , GPA:
Expected in | New Hope Christian Academy, Fayetteville, NC. GPA: New Hope Christian Academy Achievement Award, Student Government Body Representative
New Hope Christian Academy Achievement Award, Student Government Body Representative
Expected in 2004 Fayetteville, N C, 28314 Coursework in Acute Care Nursing, Micro- Biology Psychology Sociology Coding and Billing Certificate Medical Terminology Certificate | Fayetteville Technical Community College, , GPA:
Acute Care, administrative, agency, Billing, Biology, bi, C, clerical, conferences, CPT, client, clients, database, delivery, dictation, English, ERP, faxes, fax, filing, financing, financial analysis, insurance, notes, mailing, materials, medical billing, Medical Terminology, meetings, Access, mail, office, Microsoft Office suites, Nursing, office equipment, Operating System, patient treatment, payroll, personnel, Processes, Coding, Psychology, quality, quality control, Quick learner, receiving, receptionist, maintain records, SAP, scheduling, Spanish, telephone, telephones, phone, translating, travel arrangements, type, unique, Vista, Word processing, written, annual reports

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School Attended

  • Department of Social Services
  • Board Member of Catholic Charities
  • New Hope Christian Academy
  • Fayetteville Technical Community College

Job Titles Held:

  • Machine Operator
  • Program Assistant
  • Administrative Assistant


  • High School Diploma
  • Fayetteville, N C, 28314 Coursework in Acute Care Nursing, Micro- Biology Psychology Sociology Coding and Billing Certificate Medical Terminology Certificate

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