Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Diligent and hardworking team player with over 10 years experience in the restaurant business Manufacturing. killed in prepping of many different menu items using different units of measure. Able to lift up to 50 pounds easily and repetitively, or more with team assist. never backs down from a challenge and always willing to learn and grow. Efficiently completes assignments and supports production requirements. Exceptional skills in portioning, marinating and stock rotation. Finally, I am a Dynamic food service professional driven towards continuous improvement and committed to going above and beyond to complete task and assist other team members. I am well-versed in standard food prep techniques, as well as safe food-handling standards.

  • Safety Compliance
  • Machine Operation
  • Product Inspection
  • Repair
  • Inventory
  • Ordering
Work History
06/2016 to 06/2018
Machine Operator North Carolina Farm Bureau Mutual Insurance Company, Inc. Raleigh, NC,
  • Safely operated packing maJessicaals and packages into heavy equipment to minimize risk of injury, loss and property damage.
  • Inspected and examined stock items for defects and wear and reported damages to supervisors.
  • Performed routine cleaning and maintenance to ensure smooth operation.
  • Counted and received stock to process inventory.
  • Moved loads of up to 200 pounds across plant with help from forklifts and other equipment.
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Kept records accurate and current by documenting all movements in company system.
  • Protected maJessicaals during transport by correctly assembling boxes and crates.
  • Maintained neat, clean and safe workspace to avoid hazards and increase safety by 100%.
  • Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
09/2015 to 02/2016
Crew Member Schlotzsky's Deli Tulsa, OK,
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Helped customers complete purchases
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
06/2014 to 08/2015
Prep Cook Benchmark Hospitality Blacksburg, VA,
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Supported waitstaff and other team members in completing tasks.
  • Washed, chopped, peeled and cooked vegetables and other ingredients.
08/2013 to 02/2014
Hotel Front Desk Agent Csm Corporation Eden Prairie, MN,
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Sorted mail and other important data upon Manager's absence, promoting quick delivery of all messages to recipients.
  • Greeted 50-500 daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Executed positive demeanor to each and every visitor approaching front desk.
  • Answered customer telephone calls promptly and appropriately.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Expected in
Bachelor of Arts: Early Childhood Education
Ashford University - Clinton IA,
Expected in
Associate of Arts: Business Administration And Management
Baker College - Owosso, MI,
Expected in 05/1991
High School Diploma:
Chesaning Union High School - Chesaning, MI,

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Resume Overview

School Attended

  • Ashford University
  • Baker College
  • Chesaning Union High School

Job Titles Held:

  • Machine Operator
  • Crew Member
  • Prep Cook
  • Hotel Front Desk Agent


  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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