Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have worked as a manager for years and feel I have the skills and abilities to run a successful store. I have many years of experience dealing with customers, managing expenses, creating schedules, opening and closing stores. Working with a team of employees and training them to Conpany standards.

Skills
  • Performance Management
  • Modifications and adjustments
  • DOT and safety compliance
  • ISO 9001:2015
Experience
Machine Operator, 01/2019 to Current
Oshkosh CorporationAnnapolis, MD,
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Palletized merchandise for easy movement to sales floor locations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
General Manager, 08/2018 to 01/2019
Hudson's Bay CompanyColumbus, OH,
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Designed sales and service strategies to improve revenue and retention.
  • Implemented effective customer service surveys to encourage feedback.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Participated in organizational transformation and implementation activities to monitor corporate restructures.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
General Manager, 01/2018 to 08/2018
Hudson's Bay CompanyCosta Mesa, CA,
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Designed sales and service strategies to improve revenue and retention.
  • Implemented effective customer service surveys to encourage feedback.
  • Trained, managed and motivated employees to promote professional skill development.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Participated in organizational transformation and implementation activities to monitor corporate restructures.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Built and maintained loyal, long-term customer relationships through effective account management.
Kitchen Manager, 09/2014 to 01/2018
Davis Joint Unified School DistrictDavis, CA,
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Received, organized and rotated paper goods and food ingredients.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Controlled portion sizes and garnishing for optimal cost controls.
Education and Training
High School Diploma: , Expected in 06/2008
Benson Polytechnic High School - Portland, OR
GPA:

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Resume Overview

School Attended

  • Benson Polytechnic High School

Job Titles Held:

  • Machine Operator
  • General Manager
  • General Manager
  • Kitchen Manager

Degrees

  • High School Diploma

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