Applications: Medisoft Software, MS Word, Excel, PowerPoint, Access,point click care
03/2018 to Current
LVN Charge NurseSenior Care Centers of America － Austin, TX
Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options. Managed team of medical support personnel. Responsible for primary care, case management and medication management. Complete all required record keeping forms/charts upon the resident's admission, discharge, transfer, etc.
File in the resident's chart and/or forward to the appropriate department Receive verbal orders from attending/alternate physician and transcribe the physician's order sheet.
Initiate resident Plans of Care on admission.
Chart TPRs, blood pressures and blood glucose as required.
Order prescribed medications, supplies.
07/2016 to 03/2018
Direct Care StaffSodalis Assisted Living ; Memory Care － Austin, TXMade appropriate interventions by reading and interpreting fetal heart monitors.
Closely monitored competitor activity, legislative and regulatory initiatives and agency concerns and contracts and developed strategies to respond.
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans. Assist with Activities of daily living.
Record/maintain patient records, Including vital signs, eating habits, and behavior.
Answer phones, transfer to appropriate extension.
Administer Medication/Re order medication.
01/2016 to 08/2016
Data Entry SpecialistTmd staffing － Austin, TX
Completed data entry and database updates with a focus
t necessary information and/or records to make objective decisions of eligibility, if a determination could not be made with information previously provided.
Adherence to the following determination and distribution of eligibility determination turnaround requirements
Ability to cross examine documents and link to appropriate customer files Minor data entry to include creation and updating of client accounts Acute attention to detail with the ability to analyze differences in medical related documentation
Execute functional tests in a grey box environment, develop understanding of game code and logic to push QA further into the development cycle.
Actively QA own areas and ensure defects are entered.
This will include taking on features that cannot be outsourced because they are technically or practically more challenging.
Created monthly reports for records, closed terminated records and completed chart audits. Identified, corrected and reported data entry errors.
01/2014 to 01/2015
Teleservices RepresentativeHarte Hanks － Austin, TXIdentified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
Assessed processes used to send products to customers and discovered a more efficient method that was positively received by all involved parties.
Retained and ensured proper handling and care of 150 existing client accounts. Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Responsibilities.
answer calls from customers about their mailing.
NursingNational American University － Austin, TX, United StatesCompleted coursework in Nursing and have 2 years of Clinial Experience
South San Antonio West Campus HighSouthern Careers Institute － Austin, TX
Agile, approach, attention to detail, automate, automation, charts, content, Draw, costing, CPT Coding, client, data entry, Debugging, documentation, EKG, features, forms, functional, Injections, Insurance, Irrigation, logic, mailing, Medical Terminology, Administer Medication, Medisoft, meetings, Mental health, mentoring, Access, Excel, Microsoft office, Office, PowerPoint, MS Word, Works, Oracle, Performance reviews, Phlebotomy, quality, QA, record keeping, reporting, risk analysis, phone, Answer phones, Typing 35 wpm, Urinalysis, Venipuncture, Vital Signs