Talented HR administrative professional who goes above and beyond daily tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Luxury Retail Sales Associate, 02/2017 to Current Montblanc – Woodbury, NY
Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products.
Ensured the achievement and excess of individual and store goals, enhancing and developing the business.
Advised and assisted customers with
their choices of Montblanc products for themselves and for gifts.
Captured client information and
actively develop a client base, consistently adding information to further
promote boutique relationships.
Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
HR Associate/Executive Assistant, 01/2014 to 02/2017 Ming Qi Natural Healthcare Center – New York, NY
Initiated job postings and streamlined all resumes before forwarding to manager.
Tracked and maintained weekly
attendance and annual vacation records on employees.
Been the main point of contact for all employee requests, questions regarding on-boarding, training programs, and company functions.
Advocated and offered guidance and counseling to employees concerning work-related issues and work to resolve issues in a timely, dedicated and positive manner.
Managed all front office activities to
optimize facility workflows and patient management and provide comprehensive
administrative support clinical and office manager, including appointment scheduling, billing and collections, office administration, and customer
Retail Sales Associate, 06/2013 to 08/2013 DKNY – Chengdu, China
Served multiple customers, discovered
their needs, and made recommendations to generate sales.
Assisted in display of
Keep an active client book to
cultivate new/existing client relationships.
Spa Coordinator, 10/2012 to 05/2013 Orient Retreat Spa – Queens, NY
Managed day-to-day operation of the
spa, including: reception, reservations, hosting and maintenance.
Development of sales target and
analysis of weekly, monthly and annual goals and strategy for increase in sales.
Bachelor of Arts: Food Service Management, 2015 CUNY Queens College - Queens, New York
Fluent English and Native Chinese Mandarin Speaker.