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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Quick-thinking manager with 10 years of experience guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Batch cooking
  • Ingredient preparation
  • Salad bar
  • Standardized recipes
  • Training
  • Money handling
  • Special requirements
  • Food preservation and storage methods
  • Proficient hearing
  • Problem resolution
  • Project organization
  • Process improvement
  • Staff Management
  • Business planning
  • Negotiation
  • Job inspections
  • Verbal and written communication
  • Supervision
  • Team Leadership
  • Relationship building and management
Work History
04/2009 to 12/2015
Lunch Lady Macy's Boise, ID,
  • Provided exemplary service to students, staff, and visitors.
  • Tracked meal purchases and accepted payments at cash register.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at busy cafeteria.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Prepared ingredients and recipe components ahead of time.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Received and stored incoming supplies according to procedures.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
02/2008 to 12/2008
Sales Associate Sage Dining Owings Mills, MD,
  • Tracked stock using company inventory management software.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared merchandise for sales floor by pricing or tagging.
01/2007 to 12/2007
Cashier Capital Vacations Duck, NC,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
06/2003 to 04/2006
Manager McDonald's City, STATE,
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Trained new employees in specific job requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
Expected in 06/2003
High School Diploma:
James Madison High School - Brooklyn, NY
GPA:

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Resume Overview

School Attended

  • James Madison High School

Job Titles Held:

  • Lunch Lady
  • Sales Associate
  • Cashier
  • Manager

Degrees

  • High School Diploma

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