lunch lady resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

School Cafeteria Worker successful at providing nutritious meals for large numbers of students and faculty in educational institution environments. Skilled in preparing large-batch dishes, plating and table-side beverage service. Known for special gluten-free recipe preparation for special dietary needs.

Experienced customer care with over 5 years of experience in jewelry sales. Excellent reputation for resolving problems and improving customer satisfaction.

  • Physical Stamina
  • Condiment Restocking
  • Relationship Building
  • Quality Assurance
  • Clear Communication
  • Flexible and Adaptable
  • Cleaning and Sanitizing
  • Food Storage
Work History
08/2021 to Current Lunch Lady Carl Zeiss Vision | Hebron, KY,
  • Assisted cashiers with processing customer payments and documenting orders.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Prepared ingredients and recipe components ahead of time.
  • Provided exemplary service to students, staff, and visitors.
  • Received and stored incoming supplies according to procedures
  • Feed over 450 children daily
10/2019 to 07/2021 Customer Care Representative Cit Group | Dallas, TX,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Provided information regarding charge accounts and loyalty programs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Managed over 50 customer calls per day.
01/2014 to 01/2019 Dept Manager Over Infants and Girls Walmart | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers and helped with product questions, selections and purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Managed over 50 customers day and increased sales by 10%
01/2010 to 01/2015 Bank Teller First Tennessee Bank | City, STATE,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
  • Educated customers on use of banking website and mobile apps.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Removed mutilated currency from circulation
  • Turned in excess cash to maintain drawer security
  • Placed orders for customer checks and verified starting numbers
  • Stocked supplies for customers and personal teller station.
  • Managed over 45 customers daily
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Assisted customers with compromised debit cards and issued new credentials
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
  • Reconciled cash drawer and resolved discrepancies
  • Counted and packaged currency and coins
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
  • Audited fellow teller currency to contribute to dual-control procedures
  • Educated customers on use of banking website and mobile apps
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
  • Logged cashier's checks and other transactions to maintain accurate account records
  • Sold and cross-sold bank products to new and existing customers
  • Provided customer records, account statements and copies of checks
  • Processed customer transactions promptly, minimizing wait times
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
  • Identified sales opportunities and referred customers to branch partners in financial services
  • Stocked supplies for customers and personal teller station
Expected in 10/1988 to to CNA | CNA Rice College, Knoxville, TN, GPA:
Expected in 01/1982 to to GED | Palo Duro High School, Amarillo, TX, GPA:

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Resume Overview

School Attended

  • Rice College
  • Palo Duro High School

Job Titles Held:

  • Lunch Lady
  • Customer Care Representative
  • Dept Manager Over Infants and Girls
  • Bank Teller


  • CNA
  • GED

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