Highly-Motivated and Adaptable professional seeking to obtain a position in a challenging and growing company. Excellent COMMUNICATION and INTERPERSONAL SKILLS from years of experience in a fast -paced CUSTOMER SERVICE environment.
Responsible for assigning, identifying,and distributing tasks and workloads among officers. Resolving complaints,training,progress reports, and facilitator among team members. Assisting and work alongside Managers, and various Law Enforcement Agencies and Airline Representatives to provide a safe and secure environment to the traveling public.
Meet and greet visitors and clients. Managed switchboard efficiently, Provided information and answered inquiries as needed in a diplomatic and professional manner.Maintained up-to-date files and records. Responsible for ordering and maintenance of office supplies. Coordinated the scheduling of conference rooms.
Greet visitors and clients. Answered switchboard, take messages, routing calls. Maintained and ordered office supplies. Distribution of daily mail,and packages. Assisted staff with clerical workloads (collating,faxing,filing,light typing.)
Managed and updated clients records. Answered switchboard and customer inquires. Scheduling, organizing conference rooms for presentations and events. Responsible for mail and package deliveries and pickups. Light typing.
Conflict Management Essentials Course[3/12/2008]. Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees.
Law Enforcement coursework. Public speaking classes. Conflict Management Essentials Course. Microsoft Word,Excel.
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