, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Experienced Director of Nursing with 5 years of experience managing busy healthcare facilities. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and compliance of state required regulations.
Skills
· Deficiency Free State Surveys in nursing department (multiple years)
· Quality assurance controls
· Staff supervision
· Multidisciplinary team collaboration
· Records management
· Patient safety
Experience
03/2021 to CurrentLPN Clinical CoordinatorBayada Home Health Care | Apex, NC,
Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met.
Use computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed.
Mastermind ways to improve the quality of patient care provided by the facility.
Works to create efficient systems and workflows within the clinic.
Attend departmental meetings and stay up to date on all business initiatives related to the clinic.
Collect and input patient data, insurance information and financial information into computer system.
Manage the clinic budget and ensure that the facility is well-equipped to provide top of the line service while remaining mindful of the bottom line.
Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
08/2020 to 03/2021Public Health NurseCity Of Brownsville | Brownsville, TX,
Serves patients by visiting homes; determining patient and family needs; developing health care plans; providing nursing services and treatments; referring patients with social and emotional problems to other community agencies.
Helps the community health care team by coordinating assessment, planning, and providing of needed health and related services; participating in case conferences with physicians, hospital and rehabilitative personnel, and representative of other agencies.
Provides health information by instructing family in care and rehabilitation of patient; maintaining health and prevention of disease for family members; teaching home nursing, maternal and child care; providing instructions in other subjects related to individual and community welfare.
Safeguards health of children by participating in child health conferences, school health; providing group instruction for parents; conducting immunization programs.
Arranges convalescent and rehabilitative care of sick or injured persons by cooperating with families, community agencies, and medical personnel.
Improves quality results by studying, evaluating, and recommending changes in processes; implementing changes.
Keeps vehicle and equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Documents actions by completing forms, reports, logs, and patient records.
Avoids legal challenges by complying with legal requirements; keeping patient information confidential.
Updates public health job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances public health department and city reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
01/2018 to 03/2020Director of NursingState Of North Dakota | Mandan, ND,
Responsible for ensuring all healthcare policies & procedures are appropriate and cover all aspects necessary for healthcare specific needs.
As well as ensuring all state regulations in compliance at all times.
Reviewed incident reports daily for accuracy and proper notification to family, physicians.
As well as creating a specific intervention related to the incident and ensuring compliance in complete implementation by staff.
Budgeted, managed and scheduled staff of 12 nurses, 28 care partners, as well as ordering all nursing supplies to provide adequate care to specific resident needs, ensuring stock supplies & staying within allotted budget.
Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
Create & implement plan of correction needed to correct deficiencies found during state surveys, ensuring QA audits as stated in plan, executed on stated frequency.
Assessed competency of clinical staff to promote quality, continuity and safety.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Maintains on-going communication with the Executive Director regarding the well-being of residents.
Develops and maintains excellent relationships with resident’s family members.
Works closely with other administrative team members to ensure quality of care and performs other duties as needed and requested.
12/2015 to 01/2018Memory Care Director/Assistant Director of NursingBrentwood At Hobart | City, STATE,
Delivered continuous quality service, resulting in high satisfaction levels from families and residents.
Kept family members abreast of important information regarding loved ones, including care, health issues and medication.
Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
Interviewed and hired individuals bringing talent, well-developed skills sets and passion for assisting others, ensuring previous experience with dementia/Alzheimer's residents, if specific memory care experience not present providing specific training related to residents.
Communicated with patients with compassion while keeping medical information private.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Maintains on-going communication with the Director of Nursing & Executive Director regarding the well-being of residents.
Working directly with Director of Nursing regarding any and all nursing department needs.
Education and Training
Expected in 07/2017Associate of Science | NursingIvy Tech Community College of Indiana, Crown Point, IN, GPA:
Expected in 08/2015Licensed Practical Nursing, Licensed Practical Nurse | NursingIvy Tech Community College, Gary, IN, GPA:
Expected in 06/2005High School Diploma | Lowell Senior High School, Lowell, INGPA:
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School Attended
Ivy Tech Community College of Indiana
Ivy Tech Community College
Lowell Senior High School
Job Titles Held:
LPN Clinical Coordinator
Public Health Nurse
Director of Nursing
Memory Care Director/Assistant Director of Nursing
