LPN Resume Example

• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Transported calls to customer locations 1 min.
• Maintained excellent attendance record, consistently arriving to work on time.
• Monitored social media and online sources for industry trends.
• Resolved most problems, improved operations and provided exceptional client support.
• Increased customer satisfaction by resolving all issues.
• Handled all calls per 1 min to address customer inquiries and concerns.
• Developed team communications and information for most meetings.
• Worked with different customers to understand needs and provide all service.
• Handled most calls per 1 min to address customer inquiries and concerns
• Handled most calls per 1 min to address customer inquiries and concerns.

• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
• Counted money in drawers at beginning and end of each shift.
• Maintained customer satisfaction while handling [Type] product returns quickly and professionally.

Maintained reports of transactions and greeted customers when entering and leaving establishment.

• Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
• Built effective training and coaching strategies to optimize team performance.

• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Operated cash register for cash, check and credit card transactions with 100% accuracy.
• Counted cash in register drawer at beginning and end of shift.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Assisted customers by answering questions and fulfilling requests.
• Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
• Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
• Built effective training and coaching strategies to optimize team performance.
• Counted money in drawers at beginning and end of each shift.
• Maintained customer satisfaction while handling all product returns quickly and professionally.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.