Cheerful and upbeat with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving any Customer/Team issues. I am a fast learner, if I do not already know something. I had to learn the workings of a Home Warranty. I feel that anything else will be a walk in the park from here on out.
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