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Logistics Supervisor Resume Example

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LOGISTICS SUPERVISOR
Summary

Industrious Logistics Supervisor capable of operating within established budgets, forecasts, cost objectives and service levels. Proficient in conducting performance evaluations, training associates and providing thorough reports to management.

Determined Logistics Supervisor offering proven leadership in developing the most effective transportation solutions to deliver goods on time. Successful in motivating and overseeing a team of 5. Talented in maintaining communications with other departmental supervisors to promote efficient business operations.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Reliable Associate with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

Skills
  • Dispatching
  • Invoicing and shipping documentation
  • Delivery scheduling
  • Materials storage
  • Materials handling
  • Problem Resolution
  • Training staff
  • Inventory control processes
  • Warehouse space management
  • Project management
  • Vendor and staff relations
  • Staff training and development
  • Project planning and scheduling
  • Quality control
  • Skilled in Microsoft Excel, Word, and Outlook.
Experience
Logistics Supervisor, Ingram Micro, August 2019-CurrentMira Loma, CA
  • Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
  • Analyzed data to determine and maintain the most cost-effective procedures.
  • Planned and arranged logistics required shipments.
  • Developed monthly reports complete with project timelines, corporate metrics, and productivity measurements.
  • Oversaw and monitored the availability of stock products.
  • Provided smooth operations by maintaining communication with supervisors of other departments.
  • Managed logistics procedures, day-to-day workflow and employee performance to increase efficiency.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Consistently met company and department objectives within budget and time constraints.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Created policies and procedures to inform and educate personnel on logistics activities.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Logistics Associate, Ingram Micro, April 2017-August 2020Mira Loma, CA
  • Worked with vendors to obtain optimal prices and delivery schedules.
  • Completed status reports on logistics activities and issues.
  • Printed, picked and packed items for shipment according to tight schedules.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Designed and implemented techniques to reduce time and costs required to obtain and move goods.
  • Obtained and coordinated materials required to meet contract objectives.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported Receiving and Shipping department by compiling paperwork and taking detailed meeting minutes.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Collaborated with others to discuss new opportunities.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved operations by working with team members and customers to find workable solutions.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
Logistics Team Member, Converse Inc., May 2015-February 2017Ontario, CA
  • Printed, picked and packed items for shipment according to tight schedules.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Worked with vendors to obtain optimal prices and delivery schedules.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Designed and implemented techniques to reduce time and costs required to obtain and move goods.
  • Recognized by management for providing exceptional customer service.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Customer Service Associate, Mt. San Antonio College, July 2014-February 2015Walnut, CA
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Reviewed account and service histories to identify trends and issues.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Education and Training
High School DiplomaPomona High School, , PomonaCAJune 2014
Associate of ScienceBusiness, , Mt. San Antonio College, , Walnut, CAMay 2015
Bachelor of ScienceBusiness Administration And Management, , San Bernardino Valley College, San BernardinoCA
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Resume Overview

Companies Worked For:

  • Ingram Micro
  • Converse Inc.
  • Mt. San Antonio College

School Attended

  • Pomona High School
  • Mt. San Antonio College
  • San Bernardino Valley College

Job Titles Held:

  • Logistics Supervisor
  • Logistics Associate
  • Logistics Team Member
  • Customer Service Associate

Degrees

  • High School Diploma
    Associate of Science
    Bachelor of Science

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