Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Imaginative and forward-thinking [Job Title] ready to apply expertise from [Number]+ year career focused on advancing market share of [Type] products. Expert forecaster, project manager and planner with proven [Industry] knowledge and excellent communication skills. Well-versed in monitoring and capitalizing on market trends.

  • Competitive and Trend Analysis
  • Product Launch
  • Internet and E-mail Marketing 
  • Marketing campaign management
  • Retail Marketing
  • Google Apps and Google Analytics
  • Microsoft Office Suite expert
  • Focused and driven
  • Analyzing data
  • Exceptional problem solver
  • Dedicated team player
  • Adobe Illustrator
  • Brand development
  • Reporting sales
  • Graphic design
  • Adobe CS5 proficiency
  • Print and electronic media
  • Excellent written and verbal communicator
  • Google Analytics
  • Skilled multi-tasker
  • Fluent in Greek
  • Problem solving
Logistics Manager, 09/2019 to Current
Coventor IncLivermore, CA,
  • Researched issues to address shipping errors and packaging mistakes.
  • Managed cross-functional team in identifying and transitioning to new freight vendor to save $[Amount] annually.
  • Consistently met company and department objectives within budget and time constraints.
  • Led and managed projects to support logistics efforts and plans.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Managed day-to-day shipping and receiving, typically overseeing more than [Number] packages in 24-hour period.
  • Oversaw more than $[Number] in inventory and supervised [Number] employees in [Number] square foot warehouse for [Type] of company.
  • Documented and processed transactions and accurately administered sales orders.
  • Supervised and trained over [Number] personnel in logistics, transportation and [Type] departments, slashing time spent learning job duties [Number]% within [Timeframe].
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Created and maintained communication channels while delivering relevant information to all major internal customers and stakeholders within [Timeframe].
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
  • Drafted shipment reports to inform management and clients.
  • Proficient in reading and interpreting functional system designs, basic operational analytics and troubleshooting guides.
  • Collaborated effectively in a cross-functional team-oriented environment.
  • Successfully supervised daily management of all logistics and transportation activities, effectively eliminating waste and [Task].
  • Updated customers and interdepartmental employees on critical shipments upon request.
General Manager, 01/2012 to 09/2019
Taylor CorpTempe, AZ,
  • Designed sales and service strategies to improve revenue and retention.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Set sales budget for all prime costs, loss of goods and controllables to improve cash flow.
  • Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Performed daily tasks pertaining to customer accounts, including purchasing, sales and marketing to increase service and efficiency.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Improved [Type] development process by mentoring and onboarding more than [Number] employees.
  • Spearheaded development and launch of business management software system.
  • Motivated and led team members to work together to achieve targets.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Improved productivity metrics by [Number]% through sales forecasting, resource allocation and managing scheduled labor.
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Managed scheduling for [Number] employees to ensure optimal productivity.
  • Directed [Number] managers with over [Number] associates across [Number] departments that generated over $[Number] in revenue.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Promoted professional skill development in [Type] and [Type] employees through effective training, management and motivation.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Analyzed product costs, schedules, [Type] and [Type] to drive business decisions.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
Marketing Manager, 05/2003 to 09/2019
Airspace TechnologiesDallas, TX,
  • Researched market competitors to identify potential new products and service opportunities.
  • Managed social media campaigns and accounts for diverse range of clientele.
  • Developed and implemented digital marketing plans incorporating SEO, social media platforms and video campaigns.
  • Cultivated sponsorships with related and partnering entities to enhance marketing objectives.
  • Created and launched enhanced content strategies, improving product conversion.
  • Directed market planning and research to identify new business opportunities.
  • Achieved [Number]% ROI by developing and integrating targeted online and offline lead generation programs, including [Type] and [Type] marketing.
  • Increased affiliate revenue [Number]% in [Timeframe] by capitalizing on multiple channel strategies and growth opportunities.
  • Penetrated new markets and retail channels through strategic planning, competitive analysis, and product concepts.
  • Conferred with advertising managers to develop and implement marketing plans.
  • Directed and launched [Number] product additions for new market expansion, driving $[Amount] in incremental sales volume.
  • Tracked and reviewed website metrics with [Software] to monitor and measure marketing campaigns, spot trends and proactively adjust strategies.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Led staff and external agencies to develop products and promotions, analyze sales and provide creative services.
  • Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients.
  • Generated new [Type] business by developing special projects for existing and prospective customers.
  • Explored new marketing and branding partnerships with high-profile clients, becoming first employee in department to execute this type of strategy.
  • Managed web-based demand generation campaigns by collaborating with internal channels to develop brand consistency and best practices.
  • Expanded new businesses by developing effective sales, advertising and marketing campaigns.
  • Worked with product development team members to optimize product specifications.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for [Location] market to maximize outreach.
  • Used trends in customer industries and marketplaces to shape solutions and drive business approaches.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Conducted market research to rationalize category and segment opportunities.
  • Grew [Type] business sales by [Number]% in [Timeframe].
  • Presented monthly sales projections, post mortem analysis and product launch presentations to senior management as head of strategic marketing initiatives.
  • Forecasted sales numbers and product profitability to determine ideal strategies.
  • Boosted advertising exposure by negotiating rates and magazine placements.
  • Conducted research and development on existing and emerging products to highlight benefits and attract retention.
Education and Training
BBA: Business Administration And Management, Expected in 05/2003
Menlo College - Atherton, CA
  • 3.7 GPA
  • Magna cum laude graduate

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Resume Overview

School Attended

  • Menlo College

Job Titles Held:

  • Logistics Manager
  • General Manager
  • Marketing Manager


  • BBA

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