Dynamic and results-oriented delivery
professional specializing in Business Operations and Transportation
Management. Excels in organized recordkeeping and client
relations. Well versed in all operational and financial
aspects of Fleet Management, Quality Control, Inventory
Control and customer service. Successful 10+ year
career in Shipping and Supply Chain Management
Aggregate IndustriesGreenbelt, MDLogistics Manager02/2016 to Current
Responsible for management of transportation team members - Contracting trucking dispatcher(s), dump truck drivers, lowboy truck drivers and sweeper trucks.
17 internal employees) Implementation of a culture of safety across internal team as well as third party carrier's management and drivers, insuring daily actions and behaviors following company safety standards around safe loading, transporting and unloading of all products.
Achieved 12% increase in trucking productivity in first year due to time trials and driver ride-alongs which led to a decrease in dept inefficiencies
Worked with legal to develop a more direct and exact evergreen contract for 3PL partners eliminating a 7k loophole in previous contract
Advised on the implementation and management of local Fleetwatcher Dispatcher GPS Tool in business to optimize trucking cost which has resulted in a 17% quarterly savings on trucking cost
Coordination of continuous communication between sales, asphalt dispatch, asphalt plant operations, carriers, and corporate logistics for region Assisting with the development of area budget, setting goals, and providing feedback on continuous improvement ideas Management of internal and external carriers to ensure safety is the highest priority followed closely by on-time/as ordered service through monitoring safety and service KPI's Ensuring that all contracts and safety standards/requirements and documentation are maintained with/for each external carrier Support sales & estimating managers with logistics services including rate quotes, project support, paving coordination and etc.
Facilitation of 3PL company reviews to ensure carrier performance standards are being met.
Reddy Ice CorpLandover, MDRegional Ops/Transportation Supervisor09/2014 to 01/2016
Logistically responsible for all routing, loading and dispatching of product for 7 locations on East Coast, utilization of Roadnet application for customer maintenance and routing Direct management of 15 drivers locally and 26 additional throughout market.
Achieved or surpassed planned budget with profit of 23%-27% for 10 months straight Completely directed the facilitation (negotiation/logistics) of all major events locally, that company was contracted.
Resolved all escalated customer concerns within market.
Participated in regional Kaizen audit team and was able to save and reallocate 30k in a matter of months thru Lean practices.
Worked daily with truck leasing companies to maintain a working 70+ fleet for market.
American Tire DistributorsHalethorpe, MDWarehouse Manager04/2013 to 08/2014
Negotiated contracts with outside providers to minimize costs to the company and customers.
Manually created, dispatched shipments and assigned carriers.
Directly oversaw daily operations for the day-to-day activities of 27 transportation and warehouse employees.
Monitored shipments to guarantee on-time delivery.
Reconciled daily inventory in WMS (Oracle) Complete fleet management and upkeep (cleaning, maintenance, etc.).
Create weekend shift to maintain customer demand, which increased monthly revenue by 11%
Asst to General Mgr/Learned and performed all processes to open/close shift.
Developed program the dealt with the analysis and selection of "VIP" customers and their special needs pertaining to quality assurance thru the company's pre-pull program which led to a decrease of 8% in nightly mis-picks
Learned and performed all parts of night ops (pulling dock orders, taking orders over the phone, buying to fill orders, delegation of work etc.) Handled most warehouse operations during the shift - Specializing in inventory management -(cycle counting, receiving, distribution, third party shipments etc) Worked with employees on day-to-day basis to discuss ways to increase productivity individually and as a team.
Also able to review productivity reports with them and find ways to decrease errors Directly supervised day to day task of 50+ employees.
Education and Training
BBA:Operations Management2009Bowie State University, Bowie, MD, United States
coursework in Supply Chain Management and Logistics
Completed numerous courses and seminars in customer service, sales strategies, inventory control, cycle counting, loss prevention, logistics, time management, leadership and performance assessment